Golden Mansion Aparthotel

I stayed in room 12. Nice for 2 people not for 4. Good heated system. The suppletory bed (couch) was comfy. What isn't good is the pillows, I asked for a flat pillow because the one we had was extra high but unfortunately they have only this kind of high, hard pillows. There was a window in the bedroom in the ceiling. The system to open the curtain didn't work or the receptionist didn't know how to use it. No toaster in the kitchen appliances. Very limited kitchen stuff to use properly in the kitchen. I couldn't close the couch during the day so the space for 4 adults inside the living room area was small. Not enough space to leave the hand luggage (we didn't have suitcases). No space for the raincoats for 4 people (the wardrobe is small)... Some switches were not working properly. Some lights were broken or not working. Very noisy room. The main door of the hotel doesn't close properly so everyone has to slap very strong the door to close it so they make noise all day and night. Please fix that problem urgently. They didn't replace coffee or tea bags during our 4-day stay. No shampoo, only a bottle of gel in the shower for body and hair (no good quality). The location was good.

Absolutely vile. We checked & they gave us a huge list of rules otherwise they would keep our deposit. The room, stunk of smoke and dirt. We noticed what looked to be bed bugs on the mattress. We asked to move to another room and they wanted us to pay €50. This is totally unacceptable. The man on reception would not help us I'm very rude and lazy. No refund was given, we had no choice, but to check out. Could not stand the smell of fish in our clothes! Avoid at all costs! One of the worst hotels ever stayed in in my life

Room stunk of smoke and fish! Asked to change room but he want to charge an extra €50! We checked out, no refund given & we lost our money !

Worst hotel in Amsterdam! We checked into room 14! The room, stunk of smoke and dirty smoked fish from the restaurant below! We asked to move to another room and they wanted us to pay €76. This is totally unacceptable. The man on reception would not help us I’m very sarcastic. No refund was given and we checked out. Could not stand the smell of fish in our clothes! Avoid at all costs! One of the worst hotels ever stayed in in my life

Everything was absolutely fine, a few bad reviews nearly put me off, no complaints whatsoever. Great location near tram. Staff very helpful- had to ask how to put TV on- they also made up sofa bed for us.

Very dirty room. Walls had cobwebs and dead bugs. Bed sheets were stained with dirt and blood.

Golden mansion was another hotel I stayed in during my 21 day backpacking trip. I was new to Amsterdam and the staff were very accommodating, helpful and quite nice. The room satisfied our needs to excess. Everything was diligently cleaned prior to our stay. Kitchen accommodations came in nicely once we found a Lidl just down the street. I’d be happy to stay here again!

Positives: the location - direct tram line (#4) to Centraal Station, close to the main museums, easy to walk into the centre; reliable WiFi; friendly reception staff Negatives: our 'standard double' was at the back of the building, reached via a dark hallway with black walls; very claustrophobic bedroom; only one small wardrobe located in the dining/lounge area (ok for 2 guests but the apartment is available for 4 people); room hadn't been checked properly (couple of lightbulbs missing, television not working); no information sheet for visitors; shower OK but water pressure very low