A very satisfying trip. I don't like crowded attractions, I like private, quiet personal trips. The mountain is relatively private, and only shuttle buses can be used for pick-up. I drove to the hotel entrance. At night, the sky was full of stars, and there were still the sounds of insects in the quiet. There were few street lights, which was the feeling of a starry sky reserve. It was very good and the experience was very good. I would like to make a few points of praise:
1. The hotel will call to confirm the itinerary details after the reservation is successful. The housekeeper can add WeChat to push information to understand in advance. It is more considerate and feels valued.
2. Help with luggage at the station. It rained heavily on the day we arrived at the station, and the door service was very good.
3. The hotel butler was very meticulous and could reply in time even at night. He would try his best to satisfy us. I would like to praise the butler Chen for being meticulous and providing full service from booking to check-out.
4. The hotel's white tea is very good, and I can drink a can every day.
A few shortcomings that I hope can be improved in time:
1. It was very slow to call the front desk to ask for some daily necessities.
2. The boating experience was not good, the service was impatient, and the basic operating points were not explained before boarding the boat, and there was almost a problem. When I came back, I blamed them for not knowing how to row a boat, and there was also a sarcastic tone. It was really speechless. I came here to experience it, and I really hadn't rowed it before. Can't you help me if I didn't row well? We were stranded several times and bamboo leaves and paper slips almost pierced and scraped us.
3. We checked in at more than three o'clock in the afternoon on the first day, and the instant noodles and garbage on the balcony were not cleaned up. Moreover, once it rained, the balcony was just a decoration and we couldn't go out at all.
4. The shuttle bus driver didn't wear a mask and kept coughing on the road. The child was in the passenger seat. It was really hard to remind him. He also spitted in front of the child. I really hope that the quality of this kind of personnel who often deal with guests can be improved.
5. The overall meal was good. The price was a little expensive, which was understandable and the taste was okay. In the end, because of a fruit plate, the child wanted to eat fruit after eating spicy dishes. I asked if I needed to order a fruit plate. In fact, I just wanted nectarines. Breakfast was casual. I didn't want to take advantage of it. Because the chopped pepper fish head was too spicy, the child couldn't stand it after a bite and wanted to eat fruit. Just order the fruit plate. 58 I think it should be rich. 5-7 slices of ultra-thin watermelon, four kiwis and a few small pieces of dragon fruit came up. It was really unacceptable. I communicated with the restaurant and said that there were not many fruits. That's all. It was adjusted to 30 yuan. Speechless, I spent more than 600 and couldn't give one away.
6. I emphasized again that I am not criticizing the hotel. Some experiences are not good and I hope they can be improved in time. Overall, it is very good. The child has a sharp eye and said he will come again next time.
Original TextTranslation provided by Google