The Zen Wellness Resort

The hotel is very large. You need a golf cart to get from the room to the front desk, and a van to get from the front desk to the restaurant. The whole environment is very good, located on the mountain facing the world's longest river, the Nile. The environment is very good and very quiet, and you will meet some friends who come out for vacation, sports and weddings on the way.

This is the only hotel I wanted to give a bad review when I was still checking in, and it was also the first time I gave a bad review to a hotel. 1. The room decoration smelled very bad, which was eye-irritating. Since it was too late, I didn't want to bother with it, so I endured it; 2. The hygiene was not good. Although we checked in at night and the light was not very good, we could still see a layer of dust on the table; 3. The wall-mounted air conditioner in the room was broken. It didn't work twice. The first time I asked the tour guide to help contact the front desk to find someone to fix it, but it didn't work. The second time someone came, it still didn't work. They said they would wait an hour to see the effect. Since I was very tired and sleepy, I really didn't want to bother with it anymore. I opened the balcony door, didn't see the screen door, and slept, which resulted in mosquito bites all over my body; 4. Why did I not bother to find the front desk? Since it was a little late, I was sorry to bother the tour guide all the time, so I could only contact the hotel myself, but here is the key point, there is no phone in the room. The room I stayed in is a room in a small villa, which is far away from the front desk. The Internet phone provided by Ctrip to contact the hotel could not be dialed, and the room did not provide a phone. I could only make an international long-distance call to contact the front desk. It was too much I laughed. The room cost more than 1,100 RMB, but they didn't even have a phone. 5. Although there was a hair dryer in the bathroom, the plug was three-pin and the socket was two-pin, so it couldn't be plugged in. I only brought a European standard plug, and I had to charge my phone and camera. In addition, everything was not satisfactory after checking in, so I was in a very bad mood. I didn't blow it, and just slept. 6. Since there were many attractions the next day, we had to leave at 7 o'clock. The hotel started breakfast at 6:30. At 6:18, I called the hotel to ask for an electric car to pick us up. The front desk said it would arrive in 5 minutes, but there was no car at 7:40. I called the international long-distance call again, and the car that came finally came. I sent it to the front desk, and then changed cars to have breakfast. As a result, it was not sent to the restaurant until 6:50. After dinner, I waited for more than 10 minutes for the car to return to the front desk to check out. It was 50 minutes later than the original departure time. It was too inconvenient. 7. It is not in Aswan City. There is nothing around. It is very deserted. 8. The drainage of the shower room is not smooth. After taking a shower, the water accumulated to the soles of the feet. In short, I have never stayed in such a bad hotel. I stayed in 5 hotels in Egypt. This one is not the cheapest, but the worst experience. Not only is there no service, but it does not even meet the most basic 5-star standard. I strongly do not recommend it.

The hotel is full of bougainvillea and mint. It is very pleasant to take a walk in the morning and you can see the starry sky at night. The restaurant has good lighting and the dogs in the hotel are very cute. It's nice.

The room was very clean and relatively new. When we checked in, we were assigned a Chinese housekeeper who helped us solve some of our problems after adding WeChat. During our stay, we caught a small cold and they helped us arrange medicine and doctors. The Chinese housekeeper Riwan also sent us tea that was good for our throats and recommended local delicacies. The experience was very good throughout the stay. The scenery of the breakfast restaurant was also very good. It is a hotel with a good experience in Egypt.

The hotel is very big and beautiful, the rooms are clean and beautiful, the service staff is very enthusiastic, and they can provide free breakfast package service when you rush to Abu Simbel Temple in the morning. I got lost on the way back to the villa from the restaurant alone in the evening. I called the hotel front desk. The front desk immediately arranged for a Chinese-speaking lady to call me back, patiently asked and confirmed my location, and immediately asked the hotel shuttle bus to pick me up. Very good stay experience. It was the best stay in half a month of traveling in Egypt.