To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(113)
Positive reviews(12)
Reviews with photos/video(2)
Negative reviews(1)
Towera Moyo
Standard Room
Stayed in Feb 2024
Solo travellers
1 review
3.2/5
Posted on Apr 5, 2024
The hotel is modern and nice, I liked the rooms and amenities. However, my main concern is about the service, I think the staff could be much friendlier. That’s what most matters about a hotel experience. This includes people from the restaurant downstairs, Hartley. Some staff were friendly but it was a general feeling about the staff that made it uneasy to eat at the restaurant or approach the reception.
Shatoyia
Standard Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 10, 2023
We really enjoyed our stay! Very modern hotel with great amenities. The staff was very friendly and assisted us with a few things we needed during our stay. I highly recommend staying, if you want a luxury hotel at affordable rates!
Guest User
Standard Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 5, 2023
It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
Cerisse
City View Premium Room with Two Queen Beds
Stayed in Jul 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Great stay, most importantly the hotel and room was cleaned. Will book again soon.
Guest User
Standard Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 22, 2023
Perfect hotel
Yangzhiyi7777
1 King Premium Panoramic Midtown View
Stayed in Nov 2023
Other
5 review
5.0/5
Outstanding
Posted on Dec 13, 2023
good!
Guest User
Room with Two Queen Beds
Stayed in Jan 2024
Business travellers
16 review
4.0/5
Very Good
Posted on Feb 23, 2024
In the city center, there are many black people, and the service is okay.