Ibis Tunis

Ibis Tunis Reviews

Ibis Tunis

Rue de Syrie, Bab Bhar, Tunis, TunisiaView Hotel Details
Ibis Tunis
Ibis TunisIbis TunisIbis Tunis
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Ibis Tunis Guest Reviews

3.8/5
Good
48 review
Verified reviews
Location3.7
Amenities3.7
Service3.8
Cleanliness3.8
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All Reviews(48)
Positive reviews(40)
Reviews with photos/video(2)
Negative reviews(8)
Soo Ban Ong
Double Bed Room
Stayed in Jun 2024
Business travellers
13 review
4.2/5
Very Good
Posted on Jun 16, 2024
It was my first trip to Tunis, and I chose Ibis based on a friend's recommendation. The hotel staff promptly attended to my check-in and were hospitable and friendly throughout my stay. I enjoyed the pub in the lobby, which was very convenient. The hotel breakfast was moderate, and I hope the variety of hot meals can be improved further.
Inas
Double Bed Room
Stayed in Jan 2024
Other
1 review
4.0/5
Very Good
Posted on Jan 8, 2024
They are friendly and helpful. Loved staying there
Guest User
Double Bed Room
Stayed in Nov 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Very convenient and fast hotel, very suitable for business travel. The room is also very clean. The breakfast is complete and nutritious. It is also close to the city center and can be reached on foot. There are also banking and business districts around.
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Xiaoyueliangba
Double Bed Room
Stayed in Jun 2023
Business travellers
53 review
2.7/5
Posted on Jun 23, 2023
Because of the itinerary, I have to stay in ibis for one night before changing hotels. The room is very small and I know that I have no special expectations. I was unlucky and the airline delayed our flight luggage. I didn’t have any luggage, and there was no toothbrush and razor in the room. I asked the hotel if they could provide it, and the reply was that you should go out and buy it yourself... I will never do it again in the future check in
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Guest User
Double Bed Room
Stayed in Jan 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Facilities: relatively complete Sanitation: clean Environment: tidy
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Guest User
Double Bed Room
Stayed in Sep 2023
Couples
2 review
2.7/5
Posted on Sep 19, 2023
Very unfriendly at reception
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ThePackof3
Stayed in Apr 2024
Family
4.0/5
Very Good
Posted on Apr 15, 2024
Fairly clean and comfy, even by western standards. The rooms only have a single double bed. My son and I stayed here for two nights during the Eid weekend. The staff were very accommodating. They called a cab to the airport for us at 3.30am and it was there in minutes. Breakfast selections were fine, including an omelet and meat tray. Dinner was also acceptable, altho there are plenty of restaurants to choose from in the area.
Response from Property: Dear Guest, Thank you for reviewing your recent stay in our Ibis Tunis. It is wonderful to hear that we were able to make your stay special from the moment you arrived until the moment you departed. We hope to see you very soon. Sincerely, Mohamed TRABELSI General Manager
Walid
Stayed in Mar 2024
Business travellers
4.0/5
Very Good
Posted on Mar 25, 2024
The hotel is good as expected. the area is dead at night maybe it is because of Ramadan. you need a taxi to go anywhere including dining or shopping.
Guest User
Stayed in Oct 2023
Business travellers
0 review
4.0/5
Very Good
Posted on Oct 29, 2023
I would like to thank the Ibis team for their commitment, a special thanks to Hamza and Sameh from the reception. The management of Ibis should repair the second elevator as it takes more waiting time. You also need to improve the quality of the internet signal. The rest of the service was perfect
Anam
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 1, 2023
This hotel is conveniently located in safe area. Staffs are very friendly and helpful, excellent breakfast, loved it.
Davis
Stayed in Jun 2023
Business travellers
5.0/5
Outstanding
Posted on Jun 12, 2023
I stay at dozens of ibis' hotels. The important things clean, good pressure and hot water, wifi, convenient charging ports, helpful. Never really been dissappointed. One improvement would be minifridge ( not stocked) in room
Guest User
Stayed in Jun 2023
Other
0 review
3.0/5
Posted on Jun 9, 2023
A standard Ibis hotel close to the City of Culture and Avenue Habib. Rooms were as one would expect and there is ample guest parking. The car park attendant was a lovely, cheery chap, which is more than could be said for some of the bar staff here. We are well aware that alcohol is considered haraam in Islamic countries .. but this hotel serves alcohol, and as such, it should not be served with a sneer.
Guest User
Stayed in May 2023
Other
0 review
3.0/5
Posted on May 10, 2023
I recently stayed at the IBIS hotel in Tunisia and I must say that my experience was quite pleasant. Everything was good, from the cleanliness of the rooms to the amenities provided. The staff were also very friendly and always had a smile on their faces. One staff member in particular, Oumayma, was excellent and went above and beyond to make sure that my stay was comfortable. The only downside to my stay was that the restaurant could be improved a little bit. The food was decent but lacked variety and flavor. However, this did not detract from my overall experience at the hotel. Unfortunately, there was a power outage during my stay which lasted for a few hours. This was quite inconvenient but it was not the fault of the hotel and they did their best to rectify the situation as quickly as possible. Overall, I would definitely recommend staying at IBIS hotel in Tunisia. The staff were great, the rooms were clean and comfortable, and despite a few minor issues, I had an enjoyable stay.
Response from Property: Dear Guest Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MT
Guest User
Stayed in Apr 2023
Solo travellers
0 review
3.0/5
Posted on Apr 23, 2023
Rooms are very small and very basic, like a jail cell with one very tiny window. Rooms temperature is controlled by the management so they choose if you get air conditioning or not. So when it’s hot outside, your room is very very hot too but when you tell them, they act like it is the first time they are hearing it; don’t be fooled, they know exactly what’s going on. Service in the front desk with the exception of two people is completely non-existent and you have to try very hard to get service and responses. The girl in the front desk with the black hair is usually smoking in the back office and playing on her phone and the restaurant staff have to tell her to come out to serve at the front desk. The other blonde haired girl, her name starts with A, is very mean and rude to most guests Omar and Asma are very nice. Housekeeping is super slow and not organized. Restaurant staff provide no service at all, not even a greeting. If you ask a question, they clearly are not happy to be disturbed from playing on their cellphones. They hide in the corner and gossip all throughout the meal service and play on their phone. It is not walking distance to the Old Town, it’s quite a walk so be very prepared to walk or take a taxi. Use Bolt Taxi and drop the price 3 dinars if you want to negotiate a rate. Airport to hotel from departure area was about 7 dinars but you can get it at about five dinars. Food is horrible at the hotel but they do serve an overpriced breakfast buffet. Outside it is very Sandy and dusty.
Response from Property: Dear Guest Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MT
Guest User
Stayed in Jan 2023
Other
0 review
3.0/5
Posted on Jan 31, 2023
Good staff professional. moderate clean. reasonable food quality. very good for 1-2 days. close to different utilities. compare to many hotels in teh area i consider it excellent. Novatel is much better although more deer in price