Villa Balú
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bacalar

Villa Balú

Av. 7, entre calle 14 y 16, Bacalar, Quintana Roo 77930, Mexico
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Located in Bacalar (Bacalar Centro), Villa Balú is within a 5-minute drive of Fort of San Felipe and Lake Bacalar. This hotel is within the region of Manatee Sanctuary.Show More
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hotel overview picture
3.8/5Good·Cleanliness: 3.8
All 22 Reviews
Amenities
ParkingFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Chetumal International Airport
(37.3km)
Landmarks: Bacalar Lagoon Tours
(300m)
Landmarks: Bacalar Jet ski rental
(330m)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room, Private Bathroom, Tower
7

Standard Double Room, Private Bathroom, Tower

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Room Details
Check Availability
Junior Suite, Private Bathroom, Ground Floor
12

Junior Suite, Private Bathroom, Ground Floor

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Cable Channels
Room Details
Check Availability

Guest Reviews

3.8/5
Good
22 reviews
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Average for similar properties in Bacalar
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
This hotel is such a pleasant surprise. From the moment one arrives and the greeting one receives from its friendly staff. The architecture of the hotel is modern and simplistic. We were on the second floor with a window. You have all the amenities as cable TV, nice WiFi, safe deposit box, hairdrier and espresso coffee machine. You get also daily water bottles. Bathrooms are nice and big. Location is a few blocks to the lake, wide variety of restaurants near the fort. We had breakfast included served at Mestizo's by the Fort. Our special thanks to Juan Pablo, we will recommend this hotel to our friends.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 14, 2022
Terrible experience. I felt unwell and wanted to get to a quiet hotel to relax and I arrived because they said there was a coffee machine that made hot water in the room. The machine didn't work, there is nowhere to get water in the hotel. So not a fun experience working around with a fiver looking for water. And they really didn't care. There are ants in the room. The shower takes a long time to work. Oh and They forgot to mention that there are renovations in the building, from morning to evening. Even late in the evening, hammers are still pounding here. Also, they gave me a room in which the air conditioner didn't work. Then they tried to move me to another room where the air conditioner does not work. And finally they moved me to the renovation area in the hallway with terrible noises all day and night. Let's just say that with a fever and nausea moving all your stuff all over the hotel was not fun. In addition to all these, they hardly speak English. And they really don't want to help. For the same money there are other and better hotels.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 22, 2024
Naja! Wir verbrachten 3 Nächte im Villa Balu Hotel und das reichte dann auch! Das Zimmer ansich war in Ordnung und sauber. Es ist jedoch sehr hellhörig. Die Türklinke unsere Eingangstür war kaputt und wurde am Abend vor unserer Abreise erst repariert, dh zwei Tage konnten wir unsere Tür nicht wirklich schließen. Es war somit immer eine Herausforderung das Zimmer zu verlassen und abzuschließen. Dies war ebenfalls mit vill Lärm verbunden, da die Tür sehr fest gezogen werden musste. Das Bett empfanden wir als sehr unbequem! Hierzu kam dann, dass wir 3 Tage kein warmes Wasser hatten und das Wasser in der Dusche kaum abfloss. Wir mussten beide sehr schnell duschen, um nicht das gesamte Badezimmer zu überfluten. Ebenfalls hatten wir Probleme mit der Spühlung der Toilette, welche nach dem zweiten Tag nicht mehr funktionierte. Dies war recht unangenehm. Die Dame der Rezeption sprach kaum bis gar kein englisch, als wir etwas auf englisch nachfragten wurde uns auf spanisch geantwortet.... Der Empfang war somit auch nicht berauschend. Die Damen der Reinigungskräfte waren immer sehr freundlich hingegen. Unser Safe befand sich auf dem Boden unter dem Tisch, hier könnte man vielleicht über einen besseren Platz nachdenken! Die Lage des Hotels ist trotzdem sehr gut. Für die Preis/Leistung gibt es wohl bessere Unterkünfte unserer Meinung nach.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 23, 2023
El hotel tiene goteras en todo el piso de arriba y todo se encharca cuando llueve y se empieza a meter el agua a las habitaciones, cuidado si les toca una lluvia, aunque sea moderada, se inunda gran parte del piso de arriba. Nos tocó encontrarnos con 2 cucarachas en las recámaras y nos tocó la desgracia de que en el cuarto, alguien del personal del hotel , intento abrir las maletas, pero como tenían un candado digital, pues no lo lograron, pero si, abren maletas, mucho ojo con eso.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Atención rápida, cuartos agradables, baño privado limpio, nos faltaron las capsulas de cafe, las amenidades del baño fueron un poco limitadas en cuanto a higiene, pero fuera de esos puntos muy lugar para descansar e ir de paso. Cerca del fuerte de bacalar.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
La ubicación del hotel está bien, a tres calles de la laguna, tres calles del fuerte y de dónde están todos los lugares para comer, comprar recuerdos y el parque principal. La habitación tiene lo necesario, esta bonito el hotel en general, no tiene para desayuno, pero tiene una cafetera para que te prepares un rico café para despertar. 😉 Lo único malo es que nos tocó la habitación 2, cerca del lobby y se escucha todo lo que pasa afuera (cuando llegan los huéspedes en la noche, cuando salen a las 6 am, cuando platican en la recepción, etc.). Pero eso no hará que no regresemos a este hotel!!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Si bien a simple vista parece suficiente, y no mas que eso, no tenia ventanas, solo esa puerta de madera que se ve en fotos, con una trabita que a nosotros no nos andaba. Encontramos una cucharacha grande,y un gueko; de mosquitos ni hablar, lleven repelente. Cuando llegas te hacen firmar un consentimiento que dice que si se pierde algo en tu habitaacion ellos no se hacen cargo. No hay desayuno en el hotel, de nuevo lo de las fotos es mentira, te dan un vale para que desayunes a unas 4 cuadras, en un restaurante frente a la plaza, esta bien pero justito, no te alcanza para jugo de naranja por ejemplo, en ese caso tenes que pagarlo aparte. Los mozos del restaurante al que te mandan muy atentos, aunque piden agresivamente su propina y te dejan en claro que no esta incluida en el vale del hotel. No volveriamos.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Justo como se muestra en fotos, el personal de lo más amable. Nos recomendaron lugares para ir a comer y nos proporcionaron taxis accesibles. La habitaciónes limpias, buena ubicación. Muy tranquilo y acogedor.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2023
Muy hogareño, amables aunque la calidad justita. La cama no es de calidad y el aire acondicionado tenía una fuga que nos mojó todas las pertenencias. Gajes de los viajes. Esta a 10 min los embarcaderos, no se desayuna ni se come en el hotel, si no que te dan un vale para Mestizos, un restaurante de la plaza principal con muy buen servicio.
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Services & Amenities

More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Public Areas
Activities

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Number of Rooms: 12
Located in Bacalar (Bacalar Centro), Villa Balú is within a 5-minute drive of Fort of San Felipe and Lake Bacalar. This hotel is within the region of Manatee Sanctuary.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy at Villa Balú?

Typically, cancellations of Villa Balú can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Villa Balú?

Prices at Villa Balú vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Villa Balú?

Villa Balú is located in Bacalar, close to landmarks such as Bacalar Lagoon Tours, which is 300m from your search (straight-line distance).

What amenities & services does Villa Balú offer?

Villa Balú offers a range of popular amenities including Parking, Wi-Fi in Public Areas, 24-Hour Front Desk.

Does Villa Balú provide breakfast?

Yes, guests staying at Villa Balú can enjoy breakfast during their stay. Breakfast option(s): Western.

What time are check-in & check-out at Villa Balú?

Villa Balú check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Villa Balú?

No, pets are not permitted at Villa Balú.

About This Property

Nearest AirportChetumal International Airport
Distance to Airport37.27KM
Average Price FromAUD115
Hotel Star Rating2