Casa Aakal Lagoon Front

Beautiful lagoon area. Staff very friendly and accommodating. Nice bar/restaurant next door. Good breakfast in the morning included.

The location of this property cannot be beat. You’re right on the water, and a short walk to anything and everything. The staff was super friendly, and the breakfast was good. Parking is very limited and a tight squeeze, but you don’t want to park on the road or your car will likely be dinged in the night. My main complaint about this property is the mold/mildew in the cabana we stayed in. The smell was so strong, it hits you as soon as the door is open. It was so bad that my throat and eyes were burning by morning. I think one of the big issues is that they need screens on their doors and windows, so air can get in. The mosquitos are so bad that you have to keep everything closed. I think screens would really help, and you wouldn’t have to constantly run the AC. We only stayed for two nights, but I wouldn’t have been able to stay any longer. After leaving my bags and clothes all smelled horribly of mildew.

I can share photos of the unit. There were hand prints above the beds headboard. Not very pleasant to see. Shoe prints on the wall. The room had an unbearable odour. 2 lights not working. Wifi didn’t work at all in the room. The gardens were maintained well. Overall would not recommend at all.

We won't stay here again. Pictures were misleading. Overpriced for what it was. Room was small, shabby and sp****. We probably should have said something, but we just kept quiet, ****** it up, took it on the chin and laughed at ourselves. We left right after we got up and had breakfast. With that said, the breakfast was good and the lake was a nice view though.

The ladies who take care of housekeeping and breakfast were so kind and accommodating. She went above and beyond to make me afternoon coffee which I appreciated.

Beautiful property directly on the lagoon with a private pier. The lagoon is heavenly. The most breathtaking sunset and sunrise. The property is nestled in nature. Imagine being in nature camping, but in a nice bungalow. Breakfast is included and it was delicious. Authentic. Cooked fresh for each family. Walking distance to restaurants. We booked our boat tour with the hotel. The tours pick you up directly at the hotel’s pier. Hotel pier is nice with a swing where you can swing out into the water. Pier is beautiful and safe at nights too; they have multi-colored lights along the pirate night. They have 2 bungalows by the lagoon; we stayed in one. It's literally in nature so there are bugs and the sounds of nature all night long. This is perfection if you love nature. If you are scared of lizards or army ants (they are all over Bacalar), dont stay in the bungalow. Internet isnt strong in the bungalow either, but if you want to unplug, its perfect. The bathroom and shower are basic. Beds were ok. Towel and toiletries service were good. There is a TV, but we didnt turn it on because we were too caught up in the beauty of outside. Manager and staff are welcoming and helpful. We loved this place.

This property has a number of plusses, like its lakefront location and proximity to town, but it has a number of issues that must be attended to. We stayed in a lagoon front casita that was quite nice and private. However, it rains a lot, and every time we left or returned, our shoes were covered in mud. This could easily be alleviated by bringing in more gravel. The biggest problem we had was with the electrical system. I brought a small personal fan with me that burned out in the plug next to my bed. And the hotel had a small fire while we were there and they no fire extinguishers on site. They had to gather buckets of water from the pool to help put out fire. Also, the dock leading to the lake was rigged up with a series of plugs that hung down toward the water. Everyone knows that water and electricity don't mix! I hope the owners are willing to put some money into this place. Then I might consider returning, but not in its current condition.

Beautiful location right on the lagoon. The private pier let’s you have full access to the lagoon which was nice to have as all the public access areas were closed. The pier has a cute swing where I spent hours just swinging over the crystal clear waters. Can just literally step out of your room and go straight for a swim. Right in the centre to all the nice restaurants. Will definitely recommend it.

Beautiful property right in front of the Lagoon and 6 blocks away from the main street at Bacalar all the staff and the manager were really nice and helpful. Breakfast is included and it was delicious. My friends and I had an amazing time I'd wish I stayed more days but definitely I'll come back.