Interlaken Hotels with balcony

Hotel was great right on the water. Staff was friendly and helpful. Value for the price was great too. We enjoyed our stay very much and would stay here again

Hotel was located conveniently near the station, just a 10min walk from Interlaken West. Plenty of shops and amenities in the area as well. Even our paragliding activity was located a stone’s throw away so that was extra convenient for us. Service by the staff was excellent too. And there is also the cutest cat in the garden house!

The hotel staff were friendly and helpful. The unit had a pleasant smell and with nice mountain views, making our stay in Interlaken truly enjoyable for me and my family. We would highly recommend this place to all our friends and relatives. If we visit Interlaken again in the future, we would not even consider other hotels, we would book this one directly without hesitation. We were really satisfied with our stay. The location is also perfect. Coop and the Interlaken Ost train station are just across the road, making everything very convenient.

Overall, this hotel is quite good. The location is very convenient, close to the city center, and surrounded by many restaurants and shopping areas. The rooms are spacious, well-equipped, and the beds are comfortable, suitable for extended stays. Although some areas are slightly dated, the overall hotel is clean and tidy. The hotel service is also good; the front desk staff are friendly, and check-in and check-out are efficient. However, the price-performance ratio is not high.

I'd give it a 9 out of 10. The hotel is located in a quiet residential area, about a ten-minute walk from the Ostbahnhof. It's a bit far from the town center, so dining and shopping require a 15-20 minute walk. Overall, the hotel is very clean, and the breakfast spread is quite good. If I visit Interlaken again, I'd definitely consider staying here.

The location is super convenient, right next to Platform 1 of Interlaken West station. There's a large supermarket directly opposite where you can buy groceries to cook in the apartment, and plenty of restaurants and shops nearby. We stayed in an apartment, which was very spacious, and the facilities were well-maintained and quite new. Although we arrived in late May, we unfortunately hit a European heatwave with temperatures around 27-28 degrees Celsius. Since the apartment didn't have air conditioning, it was quite uncomfortable. I saw in the reviews that the hotel usually offers two fans per apartment, so I immediately called the front desk to ask if they could provide one. They said they could provide one. As there were two bedrooms, I asked if we could have two, and the front desk directly replied: 'No, you can only request one fan.' Their attitude felt a bit unfriendly. Also, in apartments without air conditioning, a fan should really be considered a basic amenity and not something guests have to specifically request.

Take 2 bus stops from Interlaken Ost and you’ll find yourself in front of Hapimag Interlaken. The room we got only had Type-J (3 pins) power sockets, but they gladly borrowed us free of charge. Breakfast was wonderful, especially the cheeses. Inside the laundry room, you’ll find a wash basin, 2 washing machines, 2 drying machines, and an ironing board. Would be coming back here if I ever found myself Interlaken.

Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.

Stayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).