Komodo Hotels with balcony

Staying at Katamaran Hotel & Resort Komodo was an absolute delight. Despite being a relatively new property, having opened about a year and a half ago, it runs with the precision and grace of a seasoned resort. The warmth and hospitality of the staff were unmatched from the moment I arrived, and I must give a special compliment to the efficient and helpful luggage service. The security team, the front desk personnel, and the F&B team were all incredibly proactive and obliging, making sure I felt completely safe, comfortable, and well looked after throughout my stay. Special mention to the front desk staff who were very helpful with our queries, reservations and check-out: Denal and Amelia 😊👋 I also want to highly compliment the day tour I took, which covered six different destinations. It was a perfect crash course of the entire national park and was well worth the money. I highly recommend anyone staying here to take up that one-day tour for an unforgettable experience seeing the dragons up close, frolicking on pink sands, snorkeling with turtles and manta rays and basking on a Bank crescent sandbank surrounded by crystal blue waters. While the breakfast variety was impressive and the chefs did a fantastic job keeping dishes stocked, the coffee/tea service was prompt...there is a small room for improvement in plate clearance. Being a bit more attentive to clearing used plates would certainly elevate the dining experience even further. Adding to that, we noticed that salt and pepper cruets weren't always consistently placed on every table, so ensuring those are readily available would be a great way to enhance convenience for guests. Additionally, Katamaran could significantly boost its appeal by offering complimentary access to its aquatic sports amenities, such as paddle boats, water bikes, and kayaking. We realized the free activities were not as popular though. Overall, with stunning views, excellent warm personalized service, I would highly recommend this hotel and will not hesitate to stay here again.

I really regret not discovering this hotel sooner! The hotel has a very quiet, Southeast Asian vibe. The service is also much better than hotels near the main tourist street. They offer yoga classes, morning Zumba on the beach, and even a diving club. I stayed at three different hotels in Labuan Bajo, and if I come back, this will be my top choice. The only thing to watch out for is mosquitoes in the room, but the front desk will provide mosquito coils if you ask.

When we made the reservation in advance, we mentioned that it was for our annivesary honeymoon, and they upgraded our room type for free and decorated it for our annivesary. We were really touched! The room was actually a bit small, but it was clean and hygienic. the room is really nice. I recommend it! You must experience it when you come to Komodo. Very friendly, especially the staff who offered to take photos and videos at all the super beautiful and Instagrammable spots. The food is all great, and there are many options on the menu. Read les

Our original plan was to stay at this hotel, but an unexpected storm caused our boat to be cancelled, preventing us from reaching the island on time. While we were anxious, the hotel's customer service proactively reached out to us. Not only did they express sincere concern, but they also surprisingly arranged complimentary accommodation for us at a partner hotel on the main island until the weather improved and ferry services resumed. Even though we couldn't check in as planned, their handling and service throughout the process were exemplary. They consistently communicated patiently, actively coordinated, and did their best to alleviate our inconvenience and anxiety. This genuine customer-centric approach left a far deeper impression than a smooth check-in ever could. Although the weather left us with a slight regret, it also allowed us to personally experience the hotel's unexpected level of responsibility and attentiveness. This crisis management capability and sincerity alone are enough to make us confident in their service quality. We will definitely find another opportunity to experience the hotel's charms firsthand next time!

Our stay in the Mountain View cabin with private pool was amazing. Awesome view from the room across to the balcony and pool. It was very relaxing to just keep cool in the pool and/or having breakfast on the balcony and enjoy the view. The room, shower etc were spacious and clean. Staff were very welcoming and helpful. I’ll be coming back to stay in this room again.

Fantastic location, great views and clean room! My flight got cancelled so i could only check in one day later which they accommodated in terms of timing. I was able to call them through Trip.com and managed to communicate with them quite easily. Room was cleaner than expected! No insects at all, only 2-3 spiders. No hair found on sheets or sofa, no clogged drains, no foul smells. We had a room on the 3rd floor and it is accessible through lift and stairs. Sound wise, i could hear the water and door opening from the next room, nothing else. In the mornings you can hear the sounds of birds chirping and sometimes roosters crowing, pretty nice to wake up to. The sounds aren't loud enough to be disruptive. Aircon seems very new. No old musty smells, very clean and fresh. Hotel staff are responsive and helpful too. Overall, I would stay here again! Rooms are clean and spacious, it's a short 5 min walk to town, a convenient walk to the airport and has a great Italian restraunt next door.

The double room and its en-suite bathroom at this hotel are quite spacious, offering a comfortable environment. However, there was an issue with insufficient hot water supply at night, which could affect the showering experience. The air conditioning's cooling performance was poor, and it produced a lot of noise when running, somewhat impacting the room's peacefulness. On the positive side, the in-room facilities are well-appointed, and the hotel's service is very attentive, promptly meeting guests' needs. Additionally, the hotel does not have an elevator, so guests with heavy luggage will need staff assistance for carrying it, which is a slight inconvenience for travel convenience.

Overall, this is a unique and memorable accommodation with a beautiful view, a cozy room, and genuinely friendly staff. One of the standout features is the private outdoor bathroom, which makes for a special experience—showering under the open sky and even catching a glimpse of the stars. The laundry service was also convenient and added to the overall comfort of the stay. There are a few practical considerations to keep in mind. The final stretch of road leading to the guesthouse is in poor condition; while it wasn’t an issue for me, it could be challenging for those who are not confident riding a scooter. Additionally, the nearby mosque broadcasts prayers late at night and early in the morning (around 4:45 am), which can be quite loud and may disrupt sleep if you’re sensitive to noise. I would recommend this place for travelers who appreciate unique stays and don’t mind the outdoor bathroom setup, the rough access road, or the early morning and nighttime noise.

The room was really spacious and even had a balcony! It's super close to the airport and just around the corner from the main street. Out of all the places we stayed during our two weeks in Indonesia, this was definitely our favorite hotel! They cleaned our room every day, and the front desk staff always greeted us with a smile. When everyone you meet is smiling, it's impossible to be in a bad mood, right?! Hahahaha, I didn't take any hotel photos, only pictures of the beautiful Komodo scenery.

Nice, big room with the terrace and bathroom ( hot shower), Breakfast included with the booking. Staff are very friendly and helpful. We stayed on 3 separate occasions and left our lagguage with no issue. We asked for hot water every day which was delivered to room. Very good place to stay for the price in Labuan Bajo.