Jalan Pantai Kedonganan 91-93 Kedonganan, Kuta, Bali, Badung Regency, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Platinum Hotel Jimbaran Beach Bali Guest Reviews
4.1/5
Very Good
51 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.1
Filter by:
Sort by:
All reviews(51)
Positive reviews(48)
Reviews with photos/video(21)
Awesome stay(11)
Strange smell in room(6)
Delicious breakfast(6)
Great service(6)
Loved the view(5)
Negative reviews(3)
EugeneC
Deluxe Room
Stayed in Oct 2024
Travel with friends
11 review
4.5/5
Great
Posted on Nov 1, 2024
Close proximity to the airport and just beside the beach. Much quieter beach compared to touristy Kuta. Very good for a quiet vacation break.
Guest User
Deluxe Family Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Breakfast ok. Kamar family view kurang bagus. Kamar kurang kedap. Banyak suara anjing melolong di malam hari
Response from Property: Dear Valued Customer,
Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. We sincerely apologize for our unintentional mistakes. We will follow up on your comments and forward this to the relevant team so that something similar does not happen again in the future. If there is anything else we might be able to help with, please don't hesitate to contact us again.
Regards,
Platinum Hotel Jimbaran Beach Bali
james setiawan
Business Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 5, 2024
This is a new hotel located right on Kedonganan beach. Everything still looks new and there are some parts under construction. When we checked in, we were warmly welcomed by Indah at the front desk and the check in process was very quick and easy. Everything I requested at the time of booking was well catered for.
Upon entering the room, we were amazed by the spaciousness of the hotel room. The bed was very spacious and soft, very comfortable to sleep on. The bathroom was also clean and spacious. The shower was very strong and as a plus, there was a bathtub.
On our first night, the hotel crew surprised my wife, who happened to be celebrating a birthday. This is something we have never experienced during our stay at any hotel, a personal birthday surprise to my wife, which made her very touched. The hotel crew that I need to give appreciation to are:
1. Indah (receptionist)
2. Mr. Rocky (duty manager)
3. Liang (F&B service)
4. Rio (Beldriver)
For those four names, we are very honored to get the surprise. Thanks guys! Too bad we didn't get a photo with you guys.
Besides that, the gym, sauna and jacuzzi are our favorite spots. This hotel is definitely highly recommended. Besides its very strategic location.
Response from Property: Dear James, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali
Guest User
Business Room
Stayed in Oct 2024
Travel with friends
5 review
3.5/5
Posted on Oct 31, 2024
We found a pillow which wasn’t belong to us under our bed after check in. The room was average. I meant could have found a better hotel room with that price. The location is right in front of the beach with many seafood restaurants, quite convenient but there’s no convenient store around and we had to walk about 10 mins in the dark to the main road to get some snacks. The breakfast was good. Overall, nothing attractive for us to return for second stay.
Yuanliangwohenshuai
Deluxe Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 10, 2024
good luck
Response from Property: Dear YuanLiang,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
Fabio
Ocean Room
Stayed in Sep 2024
Solo travellers
1 review
4.0/5
Very Good
Posted on Sep 10, 2024
Excellent breakfast and excellent massage from Ms Rafu (Royal massage)….
Response from Property: Dear Mr. Fabio, I would like to thank you for your recent visit at Platinum Hotel Jimbaran Beach Bali. We very much appreciate for taking the time to share your experience and to rate our hotel. It is certainly valuable for us. I will share your comments to my staff as it will serve as an encouragement to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We are looking forward to welcome you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours, Platinum Hotel Jimbaran Beach Bali
Guest User
Business Room
Stayed in Apr 2024
Travel with friends
33 review
5.0/5
Outstanding
Posted on May 31, 2024
Very good place and location
Response from Property: Dear Valued Customer,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
Lightx0
Ocean Room
Stayed in Sep 2024
Business travellers
11 review
4.2/5
Very Good
Posted on Sep 19, 2024
Loved the place!
Response from Property: Dear Mr/Mrs Tolga,Thank you for your enthusiastic feedback! We're delighted to hear that you loved your stay at Platinum Hotel Jimbaran. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful experience soon!Warm regards,Platinum Hotel Jimbaran Beach Bali
YOSUKE0810
Business Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Nice Hotel!
Response from Property: Dear Mr. Yosuke,I would like to thank you for sharing your experience. It is always a pleasure to receive positive feedback.I will share your comments to my staff as we strive to continuously improve our services and quality.Should you at the meantime require further information and assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
Guest User
Business Room
Stayed in Jun 2024
Couples
23 review
4.0/5
Very Good
Posted on Aug 31, 2024
Bali hotel
Response from Property: Dear Valued Customer, Thank you for choosing Platinum Hotel Jimbaran Beach Bali as your preferred stay during your recent trip to Bali. We very much appreciate for taking the time to share your experience and to review our hotel. Your comments is certainly valuable for us. We are looking forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali. Best Regards, Platinum Hotel Jimbaran Beach Bali
Anonymous User
Ocean Room
Stayed in Nov 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel is close to Jimbaran Beach, just across the street, very convenient!
The rooftop bar is very nice, with a great night view!
The room is newly renovated and bright, but there is a smell. Everything else is ok.
The sea view room has a good view, and there is a road under the window. If the balcony door is not closed, the motorcycle noise is a bit loud.
Overall, it is a recommended hotel with high cost performance.
Original TextTranslated by Google
6/8
Guest User
Ocean Room
Stayed in Sep 2024
Couples
11 review
4.5/5
Great
Posted on Sep 18, 2024
Environment: Close to the airport, and you can see the sunset of Jimbaran.
Facilities: The sunset restaurant and bar on the top floor adds a lot to the hotel, and there is a seafood barbecue buffet every weekend.
Hygiene: Upgraded sea view executive suite, but the bathroom in the room always has a faint smell of dampness
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for sharing your experience at Platinum Hotel Jimbaran. We're pleased to hear that you enjoyed the beautiful sunsets and our facilities, especially the rooftop restaurant and bar. Your feedback regarding the bathroom smell is noted, and we will address this issue to enhance our guests' comfort. We appreciate your insights and hope to welcome you back for an even better stay in the future.Warm regards,Platinum Hotel Jimbaran Beach Bali
K.
Ocean Room
Stayed in Sep 2024
Couples
3 review
4.2/5
Very Good
Posted on Sep 13, 2024
The room was clean and the view was good. The drains around the bathroom smelled a bit. The service was generally good.
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to write and share your experience Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive feedback.Your comments is certainly valuable for us. I will investigate and rectify the problem you have encountered and to make sure that the similar won't be happened again on the future.Should you at the meantime require any other assistance, please feel free to let us know.Sincerely yoursPlatinum Hotel Jimbaran Beach Bali
Guest User
Business Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel is very close to the beach, the breakfast is also good, there is a swimming pool in the hotel, it is in Jimbaran Beach, and it is very close to the airport. We stayed in this hotel as a transit hotel from Nusa Dua-Uluwatu-Ubud
Original TextTranslated by Google
Response from Property: Dear Valued Customer,Thank you for taking the time to share your experience at Platinum Hotel Jimbaran Beach Bali. It is always a pleasure to receive positive feedback. Your comments is certainly valuable for us. I will share it to my staff as we strive to continuously improve our services and quality.Should you at the meantime require any other assistance, please feel free to let us know.We look forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali in the near future.Sincerely yours,Platinum Hotel Jimbaran Beach Bali
Anonymous User
Deluxe Room
Stayed in Aug 2024
Travel with friends
21 review
4.5/5
Great
Posted on Aug 28, 2024
Mainly I don't know what other hotels nearby are like.
I can’t say I don’t know. When I think about it, I changed a hotel and it was just as average. All in all, it's very perfunctory and not interesting at all.
Original TextTranslated by Google
Response from Property: Dear Valued Customer, Thank you very much for choosing Platinum Hotel Jimbaran Beach Bali as your accommodation. Thank you for bringing to our attention the problem you have, this is very useful for us in order to increase facilities and service. We are looking forward to welcoming you back at Platinum Hotel Jimbaran Beach Bali. Best Regards, Platinum Hotel Jimbaran Beach Bali