Amora Ubud Boutique Villas

Good services from hotel good view and private swimming pool

Regrettably, I must share my disappointment with the hotel's customer service during our recent stay. On the evening of the 10th Feb'24, after a tiring day of exploring, we encountered a landslide near the hotel due to heavy rain. Understanding the situation, we reached out to the hotel for assistance, hoping for guidance or support. However, the response from the hotel was disheartening. Despite our plea for help, we were simply told that nothing could be done until the road was cleared. This lack of empathy or willingness to assist guests in a challenging situation was truly disappointing. We were left stranded, exhausted from our travels, and unable to safely navigate the long walk back to the hotel in the rain. It was only through the ingenuity and compassion of our tour driver that we got from Klook that we were able to find a solution. He took the initiative to arrange for locals with bikes to transport us back to the hotel, showing more concern for our well-being than the hotel staff did. While I understand that natural occurrences like landslides are out of their control, the lack of proactive assistance or even basic concern for guests' safety was unacceptable. In the future, I hope the hotel will consider implementing better emergency protocols or at the very least, show more empathy and support for guests facing unexpected challenges. Our experience, unfortunately, fell short of the hospitality one would expect from a reputable establishment. the good side is food is awesome.

This place is really best place in Ubud . Good , friendly and helpful stuff. You can enjoy the spa and the insane activities they have in addition to the amazing views

Very nice hotel, more in a calm areas of Ubud, delicious breakfast and very friendly staff, front desk is very helpful in organizing taxis, scooter rental

Absolutely beautiful accommodations just outside of central Ubud. I stayed in the valley pool villa which overlooked the jungle below and was able to catch the edge of the sunrise every single day. Breakfast was delicious and could be served either in the restaurant or in your room - I opted for the room as it was lovely to dine by the pool. Rooms were clean and had thoughtful touches like the flower arrangement upon arrival. Staff were great and accommodating as well. The only thing I would warn future travelers is that this place is a bit far removed from central Ubud - I opted to walk the Campuhan Ridge walk to get into town (about 20-25 minutes walking distance to Jalan Raya Ubud) and did not call for Gojek or taxis during my stay. You'll need your phone flashlight or an actual flashlight if you are to do this at night since the ridge walk is not lit. But the accommodations were well worth the trek into town hence I would not hesitate to recommend this place if you're up for the walk and want to stay in a stunning villa with your own private pool.