The Laguna, a Luxury Collection Resort & Spa, Bali Reviews
The Laguna, a Luxury Collection Resort & Spa, Bali
Kawasan Pariwisata, Jl. Nusa Dua No.2, Benoa, Badung Regency, Bali, Province of Bali, 80363, IndonesiaView Hotel Details
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Guest Reviews of The Laguna, a Luxury Collection Resort & Spa, Bali
9.5/10
Amazing
121 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.3
Service9.6
Cleanliness9.3
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All reviews(121)
Positive reviews(121)
Reviews with photos/video(64)
Awesome stay(45)
Friendly staff(45)
Great swimming pool(24)
Loved the beach(18)
Classy environment(14)
Delicious breakfast(14)
Convenient location(8)
Close to beach(7)
Guest User
Guest Room, 1 King Bed, Garden View
Stayed in Apr 2025
Couples
7 review
10.0/10
Outstanding
Posted on May 11, 2025
Great hotel, service was top notch, we tried arwana and the pool bar and both were great, I really can't fault the hotel
Perhaps only area of improvement would be to work on the variety of meat products in the breakfast buffet but that's about it
Jennifer
Guest Room, 2 Double Beds, Garden View
Stayed in Mar 2025
Couples
9 review
10.0/10
Outstanding
Posted on May 4, 2025
My first experience with The Luxury Collection in Bali was truly unforgettable! Check-in was smooth, and the front desk staff were absolutely fantastic—warm, welcoming, and professional. The room was beautiful, and I absolutely loved every detail. An amazing and truly fantastic stay! 🤩
Anonymous User
Guest Room, 2 Double Beds, Lagoon View
Stayed in Mar 2025
Business travellers
8 review
10.0/10
Outstanding
Posted on May 13, 2025
Halo this hotel is so so so nice
I think you guys can choose this hotel for vocation
Guest User
Studio, 1 King Bed, Resort View
Stayed in Feb 2025
Couples
2 review
10.0/10
Outstanding
Posted on Mar 21, 2025
Amazing service, great food at the restaurants, perfect location.
Anonymous User
Guest Room, 1 King Bed, Lagoon View, Lagoon Access
Stayed in Jul 2024
Couples
16 review
10.0/10
Outstanding
Posted on Aug 22, 2024
Our four-night stay at the Laguna was a delightful dive into luxury, with its lush tropical garden and the nice, ramified pool landscape. The beautiful sandy beach was a highlight of our stay. Located amidst other luxury hotels, the area offered a rich selection of beachside dining opportunities. However, the „early competition“ for sunbeds during peak times, especially at beachside, did occasionally affect our mood. Despite this, the Laguna did stand out as a luxurious tropical retreat for a memorable stay, which we enjoyed.
Guest User
Guest Room, 2 Double Beds, Lagoon View
Stayed in Aug 2024
Business travellers
10 review
9.0/10
Great
Posted on Oct 9, 2024
It's newly renovated. Probably the best hotel in Nusa Dua area.
Guest User
Studio, 1 King Bed, Lagoon View, Lagoon Access
Stayed in Apr 2025
Family
8 review
6.0/10
Posted on May 15, 2025
Overrated. Rooms and pools are old/ beach is not nice.
Guest User
1-Bedroom Villa, 1 King Bed, Garden View, Private Outdoor Pool
Stayed in Jul 2024
Family
3 review
10.0/10
Outstanding
Posted on Aug 18, 2024
We had great time in Laguna. The villa is beautiful and very enjoyable with a private pool in the yard. The butlers and all the other staffs are very friendly, and always being willing to help, especially the manager Awi, who is very professional,caring and considerate. I will definitely recommend my friends stay in Laguna if they visit Bali.
Doctor Mueen
Guest Room, 1 King Bed, Lagoon View
Stayed in Jun 2023
Couples
8 review
10.0/10
Outstanding
Posted on Aug 3, 2023
Fantastic community in this reaort , you can feel the superiority in it
Response from Property: Dear Guest, Thank you for your kindly feedback of your stay. We are excited to announced our renovation has completed. Looking forward to welcome you back to experience the new Laguna soon! Helen
Stifler_Chan
Guest Room, 1 King Bed, Garden View
Stayed in Jan 2024
Solo travellers
42 review
10.0/10
Outstanding
Posted on Feb 14, 2024
unforgettable experience to stay in Laguna,nice beach and good view
Po_c
Stayed in Dec 2022
Family
19 review
7.5/10
Posted on Jan 24, 2023
This is our first stay at The Laguna Resort, the hotel staff always keep us feel welcome and smile all time, thank you for the the Laguna team look after us during our stay. We enjoyed our dining at few food and beverage outlets although some of them are under renovation l.
Response from Property: Dear Guest, Thank you for your kindly feedback of your stay. We are excited to announced our renovation has completed. Looking forward to welcome you back to experience the new Laguna soon!Helen
YangLi
Guest Room, 1 King Bed, Garden View
Stayed in Nov 2022
Couples
18 review
9.0/10
Great
Posted on Jan 3, 2023
Lovely hotel with a few nice restaurants and pools. Overpriced but still very good.
The biggest issue I had with this hotel was that the rooms sound proofing is not good and you can hear whats happening in the corridors pretty clearly. I was woken up early in the day a few times because of this. Not what I expect from a luxury five star hotel.
Response from Property: Dear Guest, Thank you for your kindly feedback of your stay. Regret that we couldn't make your stay fantastic. However, please do trust us, we will definitely take action to improve our service to an outstanding level. We are excited to announced our renovation has completed. Looking forward to welcome you back to experience the new Laguna soon!Helen