Ballarat Premier Apartments

We were attracted to this place by the period rooms advertised. Most are probably lovely but we got suite 11b which looks like it has been converted from a block of garages or flat roofed outbuildings. It is completely character free, is not even accessed from within the property and has a somewhat awkward layout. It is clean, recently decorated and the beds were comfy but is an awkward shape. So reality did not meet expectations. There was no one on duty to allow us to pay for the chocolate bar we used. One bizarre thing- in my bedroom on top of the shelf I found a large sachet that was labelled as a product that would mask the odours of dead rodents! A bit off-putting. Happily no dead rodents spotted. As long as you know you're staying in a character room you'll be fine.

good location with lots of on street parking, this hotel offers apartment stays in period building with some fine period features including high ceilings. There definitely needs to be some maintenance to shower caulking and grout and the shower fixture itself must have been broken by a previous guest and was no longer adjustable which is not good. The sound proofing between 2 bedrooms with the doors shut was deplorable and you could hear your friends turn over it was so bad...might not be good for couples wanting privacy once the door is closed! The kitchen offers basic sachets of coffee/tea and cookies and there was milk in the fridge...no dishwasher. No reception during our stay...lockbox key access and key drop...not sure how you would pay for minibar??? Old photos of Ballarat would be preferable to the Eiffel Tower!

Elegant and comfortable apartment in great location with lots of street parking. Positives; location, styling, quiet. Negatives: poor soundproofing between two bedrooms could hear everything. Shower needs maintenance and fixture replacing. No dishwasher. No reception. Please note no lift if there are mobility issues.

We stayed in the 2 bedroom apartment which was clean and well set up. Had a slight delay when getting our room access but this was sorted very quickly

Beautiful old mansion turned into a lovely hotel. Wonderfully quiet.

We stayed in the Grand Room (No 1). The room was very big and had an inviting fire going when we arrived. We did arrive a little earlier than the check in time of 2.00pm and found parking was a bit of an issue. The car parks out the back were full (I assume with cleaning staff) and there were no staff on site. There was no parking out the front - a very busy church or school across the road. We had to park out on the main street and walk our bags around. We made a call on a mobile phone number we had and they organised a key quickly for us which allowed us into our room early. We went out and grabbed lunch and got back around 2.00pm and the car parks were starting to empty out by then and we were able to snag a car park straight out the front. Room was beautiful and full of character. Was very well appointed. If you have problems with stairs I would make sure I book a ground floor room. I couldn't see a lift and there were no staff on site to assist with bags.

Excellent facilities, very nic accommodation at a reasonable price

We stayed 5 nights in room 10, the signature suite. This is a stunning room - but we were disappointed that the spa bath didn't work, the kitchen tap dripped incessantly the whole time we were there, the bin was broken, my elderly aunt sat on the chair and the leg snapped off (suspect it was already broken as she is not heavy set). These are all things that would be easily sorted - if anyone could be contacted. I would say the communication is very poor - there are numbers to ring but nobody answers, and we are still waiting for a call back! A big let down as far as service goes. Luckily there were no parties or unruly guests, as there is honestly nobody you could get in touch with if there was. Having said all that - this really is the most beautiful room, and with a little bit of attention would meet up to its description.