Banff Ptarmigan Inn
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Banff
Banff Ptarmigan Inn
337 Banff Ave, Banff, Alberta T1L 1H8, Canada
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We Price Match
Last booked 2 hrs ago
Highlights
Cozy rooms
Pets welcome
Ideal location
Free parking
Delicious breakfastShow more
Amenities
Golf Course
Skiing
Hiking
Sauna
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
All amenities
Property Description
A stay at Banff Ptarmigan Inn places you in the heart of Banff, steps from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 0.6 mi (1 km) from Banff Centre for Arts and Creativity.
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a sauna and steam room. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can get around on the complimentary local bus passes, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
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8.9/10
Very GoodIt was a great hotel. Clean, good location, kind staffs and lovely breakfasts!
All 108 reviews
Surroundings
Landmarks: Hydra River Guides - Booking Office
(380m)
Landmarks: Hop On Banff Ltd.
(390m)
Landmarks: Banff Avenue
(400m)
Landmarks: Brewster Sightseeing
(470m)
Landmarks: Banff Canoe Club
(520m)
Landmarks: Banff Legacy Trail
(560m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
Superior Two Queen Room with Balcony
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
10
Superior King Room
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
11
Standard Two Queen Room
2 Queen bed
Has window
Non-smoking
Private Bathroom
Refrigerator
TV
Electric Fan
Check Availability
7
Standard King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
8
Mountain View King Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
12
Superior Two Queen Room
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
12
Superior Split Room
1 King bed and 1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
6
Superior King Room with Balcony
1 King bed
Has window
Non-smoking
Private Bathroom
Daily Housekeeping
Toothpaste
24-Hour Hot Water
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
108 reviews
Verified Reviews- Cleanliness8.9
- Amenities8.6
- Location9.2
- Service8.9
Average for similar properties in Banff
AI Summary
The rooms are spacious, clean, and well-maintained with friendly staff providing excellent service. The central location offers easy access to amenities. Facilities include a fitness room, hot springs, and saunas.
mysweetstuffs
July 22, 2025
I have given a room at level 1 with window facing the car park and I could hear people talking in the late night. Location wise, its definitely great.
CKWtrip
July 22, 2025
The Ptarmigan Inn is located in the center of the Banff downtown. It is minutes of walk to numerous dining and shopping options. Parking can be difficult around town. The hotel offers free shuttle passes and the bus stops are just one block away. It also offers free parking and we had no problem to find a space during our stay (July 2025). Other reviewers mentioned about parking space problem but the parking space issue only applies to the skiing season when mostly people arrive with a car. Our room was in good size and came with a balcony.
The only complaint I had was that our room was right next to the elevators and the noise from elevators was quite annoying. The elevator is a bit old and makes loud noise. In addition, there are people talking loudly by the elevator in the morning.
Guest User
July 22, 2025
Disappointing and Noisy Stay – Not Recommended
We had a very unpleasant experience at this hotel. Despite requesting a quiet room, we were placed near the reception area, which was already noisy. The worst part began at 1 AM when the staff started vacuuming the dining and recitation area with an extremely loud machine. It disrupted our sleep completely — not just one night, but two nights in a row.
When I raised the issue, I found the cleaner wearing AirPods and the front desk staff listening to music in their room, clearly ignoring the disturbance being caused. When I asked if it was appropriate to clean at such an odd hour, the response was rude and dismissive: “This is the time we do cleaning — it’s normal.”
Absolutely no regard for guest comfort. I would not recommend this hotel to anyone looking for a peaceful stay. One of the worst hotels I have ever stayed.
Guest User
July 15, 2025
Had an excellent stay, the hotel was a great bargain in a prime location for all of our touring needs
Guest User
July 4, 2025
No extra support for undue delay @ 3 am check in because unfortunate travelling.
cha0214
October 21, 2024
Loved our stay at Babff Ptarmigan Inn. The room was cleaned properly even the room services was perfect. We got a free transit pass with our reservation which we utilized! The picture is our view which you can see the mountains partially and it’s still so pretty!
Jacqueline Dempsey
April 14, 2025
The hotel is in a great position. I had a suite that was on the second floor with a balcony at the front of the hotel. It was a bit noisy at night with people outside and in the rooms nearby. The room was great except there were no drawers at all, so you need to live out of your suitcase. The internal heating was noisy. Staff at reception were ok, one person was downright rude to me when I asked for a spoon. Love the bathroom products.
Guest User
July 5, 2025
Excellent location, average service food could use improvement
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Skiing
Off-site
Hiking
Off-site
Sauna
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wake-Up Call
Wi-Fi in Public Areas
Free
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Public Transport Tickets Available
Business Services
Multi-Function Room
Fax/Copying Service
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Lockers Available
Concierge Service
Front Desk Safe
Luggage Storage
Wake-Up Call
Tour/Ticket Service
Languages Spoken
English
French
Food & Drink
Bar
Room Service
Public Areas
No Smoking in Public Areas
Elevator
Vending Machine
Health & Wellness
Golf Course
Off-site
Sauna
Kayaking
Off-site
Mountain Biking
Off-site
Skiing Gear Storage
Ski Passes
Hiking
Off-site
Skiing
Off-site
Cleaning Services
Dry Cleaning
Additional charge
Accessibility
Accessible Rooms Available
Safety & Security
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CAD 30.00 (approx. AU$ 33.44) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1996
- Renovated: 2017
- Number of Rooms: 147
A stay at Banff Ptarmigan Inn places you in the heart of Banff, steps from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. This hotel is 0.6 mi (1 km) from Banff Centre for Arts and Creativity.
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a sauna and steam room. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can get around on the complimentary local bus passes, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.