Cozy Villa

Very difficult to find location of the hotel, very rude and greedy staff with zero cooperation. Receptionist had zero hospitality and care

Room was average, no any food service, amenities was limited, nothing for contact any room service and others in that hotel

The hotel management should consider the hotel growth with an inspired independent management rather than a family-ruled management so that all requirements can be tailored and adapted to the needs of visitors. Keep up wih CHANGE!

The hotel room was basic. The room did not have water kettle or cups to drink. There was a problem in bathroom water drainage but that was fixed

The place is unsafe and not clean

Nothing like the picture. As soon as I got in the room, I wanted to leave. very old, outdated hotel. The room has all dead mosquitos on the wall. You do not wanna touch anywhere. The shower does not have a curtain, and has the weakest pressure. The staff does not speak English. The location is amazing, right next to the premium outlet and a very local area. I found the cheapest prices for a total of 2 weeks Thailand trip. There is subway next to it like 3 minutes walk distance. It was the main reason I booked. I and my husband came from Us. After a long flight, we just took the subway without buying any sim card from airport. We came to the hotel after 20 min a subway ride and went 7 eleven to buy a simcard. When you see the street of the hotel, you would think you are in a ghetto area, and you made a big mistake. But while my husband was asleep, I went out, got massages and came back to the hotel by walking around 10-11 pm so many nights and I never had any issues or felt unsafe (totally Thailand thing I assume). They change your towels everyday. BUT THE WORST PART is there is no matress! Before I booked the hotel, I had read so many comments about how hard the bed is. Yes, becuase there is wooden bed and the top of it matress pad! No matress! it was really really hard! But I was jetlag and so tires , I slept anyway. So it was $22 , I can't complain any longer !