Featured facilities: Nightclub, Snack Bar, Restaurant
Very Good
295 reviews
8.1/10
1 night
From TWD 3,018
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9.2/10
Great
RricksterI needed to stay here for a business trip. The good points are the consistently high quality of the St. Regis rooms, the abundant breakfast, and I loved the swimming pool.
The downside is the location. The new capital city is so new; the nearest shopping mall is a 30-minute drive away, and because it's so new, even ride-hailing services are hard to find. The hotel only has two restaurants.
VVon30Stayed for 4 nights. Upon check-in I asked the man at the reception if anything else was needed as normally a deposit would be taken. Was told that everything was fine. On the 2nd night we decided to have dinner at the restaurant at the lobby. Food was not prepared as I requested as I ordered steak. The waiter insisted that I sliced through the middle to check it as I ordered medium rare. He agreed that it was overcooked. Took it back and said that they would prepare another order. However, 5minutes later he sent the same steak back to me and mentioned that they checked under proper lighting and it was cooked properly. It was very obvious that it was definitely overcooked and dry. I just accepted it and couldn’t be bothered. Mind you the fries that came with the steak was over fried and hard as rock. I didn’t even eat another piece after trying it. Halfway through chewing on the hard and dry steak. The waiter decided to come back again and ask if everything was fine and if I didn’t like it they could cook me another piece. This was just frustrating and I didn’t want to wait anymore as it was late and I was tired from a full day tour. Finally finished my dinner and asked for the bill. I signed it to the room. The waiter comes back and tells me that I didn’t put a deposit in the room so I had to pay. Mind you I brought no cards or cash since I expected that I could bill to the room. One of us ended up going back to the room to take money to pay for the meal which was embarrassing and unacceptable for our standards. We were staying for 4 nights. On our last night of stay, we came back to the hotel and we were locked out of the room. Had to go back to reception and found out that the person who checked us in didn’t put the correct number of nights. This was truly a disgrace on Waldorf and the receptionist. Obviously your staff at the check in need more training. I have stayed in many international hotels around the world and never face such lowly trained staff at reception that make such mistakes which spoils the image of the hotel.
However, I have to give a huge shoutout to a few people that made my days great. Menna and Apeeo from breakfast were wonderful. Impeccable service from them. However, male staffs showed poor knowledge and were quite lazy as they were more interested in chatting that serving customers. Bellman Sherif was wonderful helping us check out with our luggages and even waited with us for our transport.
MMerkenThis is for sure a 5+ ⭐ hotel, everything in here was amazing. Hotel room big, clean and confortable, with a spacious bathroom. The hotel in general had a beautiful and fine decoration. Restorant are delicious, the one that had local food ia delicious, and ia the same were the breakfast is served, also delicious with plenty of optiona, international and local ones. And fhe stuff is absolutely wonderful, all so friendly and willing to help you and treat you all the time.
GGuest UserExcellent place and great people
I was visiting Cairo for several days to refresh old memories because I have lived in Zamalek 50 years ago. I looked for the hotel just somewhere in the heart of Northern part of Zamalek, and location at Taha Hussein street was the best possible option, so I have chosen The President hotel.
I had just general expectations as from regular three star hotel, but staff and hotel amenities have exceeded my humble expectations far beyond!
The room was very clean and spacious, slippers, toothbrush, shower supplies, teapot, tea, coffee bags, minibar - everything was very nice and provided.
Starting from security at entrance and reception (I was put to the level where restaurant is for my convenience), everyone was very nice and polite to me. Housekeeping by Mohammed Eldeep was perfect. Service at breakfast was outstanding (and at dinner too), and chef Mitu had cooked the most delicious food with personal attention and kindness.
And tour service provided by manager Dahy was beyond perfection - utmost and ultimately outstanding and fabulous. I was taking complex trips around the city and transfer to the airport. With the greatest scrutinous attention to details from Dahy I got excellent service and very professional drivers so my trips were exceptionally planned and fulfilled in time.
To wrap up, I strongly recommend the President hotel due to mostly positive and splendid emotions I have received there during my 3-nights stay. Area has great infrastructure once you need 24/7 groceries, pharmacy or ATM. Don't recommend to drive in Zamalek, better take cab or walk.
3320255****This hotel is very close to Cairo International Airport and has a great atmosphere, even with peacocks roaming the grounds. I chose a ground-floor room with a courtyard, which was right across from the pool. There are also various restaurants offering different cuisines nearby.
GGuest UserWe've enjoyed an excellent stay. Westin's team went above and beyond to ensure our comfort, special thanks to Reem for her attentiveness, and extraordinary effort to arrange a birthday setup for our daughter. Planning to stay again and would highly recommend
RronnietimeThe hotel is located in a quiet and safe area of Cairo. There are restaurants, cafes and supermarkets nearby. It's convenient to reach other places in Cairo by taxi. It has a great view to the Nile. We were very pleased with the quality of the hotel's services.
The room had some dusty corners, and some facilities in the room looked old (but functioned well).
Over all it was a very nice stay here.
FFeiyuzhilvHow to say? This hotel is expensive, the lobby is nice, the rooms are big, but the quality is terrible. The room decoration is not good, it doesn't match the price, maybe there are not enough hotels in New Cairo
GGuest UserThe hotel staff was incredibly friendly, and the view from the window was exceptionally beautiful. Due to my busy business schedule, I couldn't experience all the facilities, but overall, the hotel was excellent.
GGuest UserThe staff of this hotel was not good, At about 8 PM in the evening, the hotel front desk staff called the room and said that the hotel we booked only allows one person to stay. If two people stay, they need to add an additional fee of 70 US dollars. Very unlogic, so I leave my friend and I booked another hotel.but the facilities and environment is good .only their service is bad