Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 28, 2025
Guest User
A very new and upscale French hotel, living up to the Renaissance brand. The rooms were new, and the amenities were excellent, especially the body lotion and conditioner. The bedding was also very comfortable.
The hotel has a bar with panoramic views of Bordeaux at night.
The breakfast was plentiful and of high quality.
However, the receptionist was a bit arrogant and didn't explain the parking rules. Even though there were parking spaces available at the entrance, they told us to park in the adjacent paid parking lot. We noticed some cars were still parked in that spot. There were also free parking spaces on the street, but they didn't mention we could try looking for paid spaces instead. This isn't about the money; it's a lack of service awareness from the receptionist or concierge.
By the way, the hotel's Christmas decorations were beautiful! 👍
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Price per night from:€ 117
Posted on Aug 21, 2025
mignonwhy
It's very close to the train station, just a few minutes' walk, perfect for catching an early train. It's about a 10-15 minute drive from the city center. Overall, the rooms are relatively spacious but comfortable.
If you don't like red wine, I wouldn't recommend the medieval town. You absolutely must go to Akashon for oysters—delicious and inexpensive! The sand dunes are also well worth visiting!
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Price per night from:€ 83
Posted on Jun 8, 2025
shawndaiki
The location is a 10-15 min walk away from the train station due to the layout of the train tracks, however it is also served frequently by tram C. Upside is its in a good, quiet and clean neighbourhood away from the hustle and bustle.
Very modern, clean and chic hotel. Comfortable sized rooms and toilet. Reception served by delightful and polite ladies.
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Price per night from:€ 81
Posted on Dec 7, 2019
杭
The location is acceptable, in the central area of Bordeaux, 500 meters walk after getting off the airport bus, the gate entrance is on the side of the street, easy to find, arrive at more than 10 o'clock in the evening, there are many people at the entrance of the bar, and feel safe. The rooms are small, with good hygiene, comfortable bedding and average breakfast. The front desk was good, and the taxi was booked, a better experience.
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Price per night from:€ 196
Posted on Apr 26, 2026
Guest User
Overall, I liked everything; the hotel is new. However, there's practically no space in the room. On the bright side, there's a fully equipped kitchen, though you have to take turns using the toaster, coffee machine, and kettle. There are rooms on the second floor with no elevator, so we had to carry our luggage ourselves. We didn't like the room we were initially given, so they changed it, and the 'bellboy-housekeepers' helped us bring the luggage down. If someone arrives or leaves at night, you can hear the rattling of suitcase wheels because of the uneven flooring. Overall, I liked everything. Thank you.
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Price per night from:€ 99
Posted on Mar 10, 2026|Classic Room
Sergio Alexandre SousaThe hotel is modern and overall comfortable, and the rooms are decent for a short stay. The bed was comfortable enough and the general atmosphere of the hotel is pleasant.
However, I think some aspects could be improved to better match the expectations of a four-star hotel. The main point is the breakfast. The selection was quite limited and did not feel like a four-star hotel breakfast, closer to what you would expect from a three-star hotel at most.
I would recommend that the management look at the breakfast offered in other four-star hotels for comparison. In many hotels in Portugal, Spain, or Madeira Island (where I am from), the breakfast selection is usually much more varied and of higher quality. Improving this would make the overall stay much better and more in line with the hotel’s category.
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Price per night from:€ 113
Posted on Jun 22, 2026
Guest UserThe hotel is newly renovated. The reception lobby is designed as muti propose use: playing table tennis, book reading, food enjoying. The sound proof in the room is good. Many choose is for the breakfast. The tram stop is just at the front of the hotel. You may take a tram ride to the hotel from airport with 1.7Euro. There is less than 10 minutes walk to the railway station or take a tram ride for a stop only. The staff is quite helpful.
The disadvantage is the room is relatively small.
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Price per night from:€ 62
Posted on Apr 15, 2026
Guest UserLocated in the center of Bordeaux City, the location was very good in about 15 minutes by tram from the TGV station. I was able to leave my luggage, there was an elevator, the toilet shower room was clean, and the roommate was quiet and very comfortable. If you want, it was better to have a towel and a dryer.
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Price per night from:€ 25
Posted on Sep 23, 2024
EffyOhh
🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill.
🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday.
🟡 cleaning wasn't amazing but could have been worse so no comment on that.
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Price per night from:€ 89
Posted on Jul 24, 2024
Guest User
The hotel room was okay and the location was relatively remote. I stayed for 3 nights and received a deposit of 380 euros. I locked the credit card and confirmed it with the front desk when I left. Everything was fine. The deposit was refunded to me two days later. But they charged me 132 euros and called me to ask what happened. They said we had used the hotel breakfast, but we said no. In the end, the hotel took a minute to verify it and said it was a mistake. Now we have to refund the money. I have an IBAN account. Bank of China does not have such an account at all. Then they told me to send me the process of checking the account number. The first time I gave them my husband’s account number, I did not receive an email after an hour. The second time I called them, they sent my email again. I gave it to them, but I didn’t send an email. I sent an email to the hotel again, and I’ll see when they will get a reply. I feel like it was intentional.
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Price per night from:€ 106