Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 11, 2026|Studio for Two People (2 Single Bed)
Guest User
Overall, these are very decent apartments with a good location. Despite the windows facing the road, it was very quiet; the road didn't disturb my sleep, and the traffic wasn't heavy. The air conditioning worked well, which was crucial given the 35-degree heat in Rouen. Now for the bad part. Nowhere, neither on the Accor website where these apartments are listed, nor on Trip.com where they were booked, is there any mention of a required deposit of 150 euros. This constitutes a failure to provide clients with important, accurate information. This feels rather shady, gentlemen! When you take advantage of your clients, who are tired after a journey, and force them to choose between paying a deposit or sleeping on the street. Especially since the stay was already paid for with a non-refundable rate.
As a client, I SHOULD have known about this in advance. But you failed to provide me with this information, which is confirmed in writing by Trip.com support.
If a deposit is taken, there should be an inventory of the room's contents, because if there's any damage, you have the right to refer to that inventory. There was nothing of the sort here. Yet, the money was blocked. Now you can just invent any damage for the client, can't you?
Don't you value your reputation? I will not stay at an Adagio property again, and I won't recommend them to others.
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Price per night from:AU$ 100
Posted on Nov 2, 2025
Fran Triguero
The hotel is very close to the station, but not too central to the historical area.
The historic lift is very beautiful, though somewhat small, and since it is a very old building there are changes of height on the floor that make it a little uncomfortable.
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Price per night from:AU$ 125
Posted on Jan 4, 2026
Guest User
The spa is a great place to enjoy the spa for years.
A small effort to organise room service but this problem is not from yesterday.
We will come back, of course!
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Price per night from:AU$ 311
Posted on Feb 16, 2025
Anonymous User
I was there for the new year solo. I was pepite this hotel is very clean, I was super well welcomed at the entrance really pepite.
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Price per night from:AU$ 78
Posted on Feb 19, 2024|Comfort Double Room
JelenaP
I like stories written in lobbies, corridors, and rooms! The hotel has nice and essential amenities. The location is excellent in the city center close to restaurants and almost all points of interest.
Breakfast is ok, but a little expensive.
There are no slippers or carpets in the room and this is a little disappointing in the cold season.
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Price per night from:AU$ 126
Posted on May 12, 2024|Standard Twin Room
KoenRExcellent location, within a few minutes of the city center. Breakfast is combined with Ibis Budget and Ibis Styles, therefore too busy to provide yourself with a good breakfast. So you often get it wrong.
Room was well equipped with all amenities and on the road side you don't hear any traffic. This makes it a comfortable location.
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Price per night from:AU$ 114
Posted on Jan 15, 2025
Guest User
The room is too small but still clean, every time the room is cleaned, there is not enough bath towels.
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Price per night from:AU$ 96
Posted on Mar 18, 2024
Guest User
A very comfortable hotel with decent contents and not far from the city center.
Overall helpful & customer oriented staff.
I would especially like to note the buffet breakfasts, which are very varied, quite unexpected for France. Unfortunately, due to the lack of efficiency of the staff in this part, there were interruptions in both the replenishment of food on the table and with dishes/cutlery
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Price per night from:AU$ 89
Posted on Oct 9, 2024
e10118413
The room was clean and tidy, streamlined and comfortable, except for a little small, it was good.
Breakfast is paid 10 euros, I feel worth the price, but I save myself to buy, more comprehensive meals to eat, eat well. There are bread milk yogurt coffee, meat, eggs, fruits, etc., which is quite satisfactory.
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Price per night from:AU$ 83
Posted on Oct 16, 2026|Comfort Twin Room
Guest UserThe location is decent, close to the long-distance bus terminal and not too far from the city center, making it convenient for getting around. The staff were friendly, and the room was relatively spacious compared to what you usually find in hotels in France. The view was also nice and added to the overall experience.
However, the air conditioning wasn't working during our stay, and the room was quite cold as a result. This is something the hotel should address to ensure guests have a comfortable stay.
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Price per night from:AU$ 75