With a stay at HOTEL SANTIAGO in Puebla (Puebla Historic Center), you'll be steps from Zócalo de Puebla and Puebla Cathedral. This hotel is 11.9 mi (19.1 km) from Africam Safari and 3.2 mi (5.1 km) from Centro Expositor.
This smoke-free hotel offers complimentary parking nearby.
Take advantage of the hotel's 24-hour room service.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Stay in one of 37 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers, as well as phones with free local calls.
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
RRuby8383A perfect stay! I really like the style of this hotel.
The elegant design uses wooden elements to blend pastoral style with colonial style. The aroma in the room is very good, I had a good rest, the sound insulation is good, the room is spacious, clean and brand new! The location is perfect for being quiet in the bustle and within walking distance to surrounding attractions. The hotel itself also has a spa experience with massages that are pretty good. The service staff were very enthusiastic and responsible. When we were leaving the hotel and waiting for the bus, a beggar approached us. The hotel security immediately came to protect us. We were very touched! Highly recommended!
GGuest UserGood hotel close to supermarkets, shops, a casino and more.
Room was spacious and comfortable with a nice view but the window could not be opened.
The breakfast was very good with a good choice of different kind of food.
Unfortunately the pool area was under maintenance.
꽃꽃방울꽃뱀It is connected to a large shopping mall in Puebla, so you can eat, shop and stay at once. Because it is a large shopping mall, there are many security agents, and the guards on the first floor of the hotel guard the entrance and exit, so it is safe. It's also good to call Uber. Wal-Mart is 10-15 minutes walk away, so if you need anything, you can buy it here. There is nothing particularly good except the advantage of being attached to a large shopping mall. Most of the hotel staff are friendly, but the sound insulation is very weak. At 12 o'clock in the daytime, the sound of cleaning the guest room in the hotel, the noise of people, and the hammering can't rest comfortably. Most of the rooms are aging. I can't recommend restaurants inside the hotel, but the food that is strangely served as room service is large and tastes good. Hotel staff try to solve it within the given range.
DDra Nayeli Tovar MartinezReserve with animals, mentions communicating with the hotel for the cost, I communicated mentioned cost of 480 per animal stay and arrived charge of 350 per night, did not respect the information provided by phone, The lady who attended was night Thursday and mentioned that policies are different in the application than in the hotel and that it was the only way they accepted the pet, in a good restaurant service by the specific staff of Mr Marcelino who is the turn of the afternoon , he gave guidance and accessed you treat, sad that the portions are very small for the cost, and have very good season , The pet could only walk in the room and green area being a petfriendly hotel did not allow it in all its facilities, gym only has walking handle and static bike, very good place for accommodation**** but definitely needs to improve your policies , The treatment of your reception staff and the completion of the petfriendly .
DDiyijialvrouzongdianOverall, it's okay, the breakfast is very rich and the service is good. It is troublesome to ask for a few bottles of water at the front desk, and it is charged. I said can I sleep tomorrow in advance? Considered for a long time. . . Just gave
AAnnie-123The room is spacious, the facilities are complete, and the environment is elegant.
I have always liked and recommended Marriott Hotel. This time, it was a pleasant experience for both body and mind.
The front desk service was warm and thoughtful, very professional, thumbs up👍
GGuest UserThe facilities of this hotel are not only perfect and practical, but also cleverly integrate with the rich Mexican characteristics, making people feel like they are in the warm American state when they step in. From the colorful woven tapestries hanging in the lobby, to the geometric-patterned clay ornaments in the guest rooms, to the carefully arranged cactus and Jiuzhongge in the courtyard, every detail conveys a unique cultural charm. Whether it is a spacious and comfortable room or a fully functional leisure area, it makes people feel the hotel's design intentions, which is highly recommended.
Breakfast is a highlight of this hotel, quite outstanding. The restaurant is filled with the aroma of fresh tortillas, and the buffet table is filled with authentic Mexican cuisine: golden and crisp tacos, dense black bean paste, salsa sauce with fresh avocado, and sweet hot chocolate. I personally like Mexican cuisine, where I can not only taste classic dishes, but also feel the freshness of the ingredients and the ingenuity of the chef.
That is why I think if I go to that city next time, I will definitely choose to stay at this hotel again without hesitation and continue to enjoy this unique Mexican style and intimate service.
SSaiprasaad GThe Courtyard Puebla Las Animas offers an exceptional stay, primarily defined by its majestic location. My room provided a breathtaking, uninterrupted view of the Volcano mountain, which was the absolute highlight—truly spectacular to wake up to.
Beyond the scenery, the hotel excels in comfort and service. The room itself was modern, spacious, and impeccably clean, featuring comfortable bedding and reliable amenities. The entire staff was professional, friendly, and efficient throughout my visit.
Located in the vibrant Las Animas area, the hotel is perfectly situated for easy access to both commercial centers and Puebla's historic core. I highly recommend requesting a volcano-facing room. This is a five-star experience that seamlessly blends convenience with an unforgettable natural backdrop.
RRogelioVery good location, but the room they gave was a oven, only with a ventilator equipped between the closet and the shop, the bathroom also very closed something dangerous when you leave as a little water passes to the room, since, since, We arrived informing you that the TV had no signal and they could not solve it or offer us another room, if you only need it to get tired and sleep, wake up and get out immediately is essential.
BBeachBumThe hotel is in a great location near many places. The staff are very friendly. The only exception is the service at breakfast was not very good and the other reviews that said there was unlimited free hot chocolate and beverages is not true. The hotel has no onsite laundry which is disappointing and we had to change rooms because on the weekends there is a night club that is so loud that it can disturb your sleep all night long.