45 times Barcelona Reviews

Response from Property: Dear Guest, Thank you for sharing your feedback. We appreciate you highlighting our great location near Plaza Catalunya and the views from the rooftop terrace. We’re sorry to hear that the cleanliness and room condition didn’t meet your expectations. Your comments regarding room renovation are noted, and we will work on improving these aspects.Kind regards, Yingying- Front Desk

Response from Property: Dear guest, Thank you for sharing your feedback. We're glad to hear that you appreciated the spacious room, excellent service, and the cleanliness of our hotel. We sincerely apologize for the noise disturbance you experienced during your stay. We understand how important a quiet environment is for a restful night, and we will look into improving the sound insulation in our rooms to ensure a more comfortable experience for future guests. We hope to have the opportunity to welcome you back and provide you with a more peaceful stay.Kind regards, Yingying - Front Desk Department

Response from Property: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with both the room and the service. This is not the standard we aim to provide, and we will address your concerns with the team to ensure it doesn’t happen again. We truly regret that your experience wasn’t as expected, and we appreciate your comments to help us improve. We hope you might reconsider and allow us the chance to offer you a better experience in the future.Kind regards, Yingying- Front Desk Department

Response from Property: Dear Guest, Thank you for your feedback! We are pleased to hear that both the room and the service met your expectations. We truly appreciate your valuable comments and look forward to welcoming you again in the future.Kind regards, Yingying - Front Desk department

Response from Property: Estimado huésped, ¡Muchas gracias por tu comentario! Nos alegra saber que disfrutaste de nuestra excelente ubicación frente a la Plaza Catalunya y que el personal de recepción hizo que tu estancia fuera aún más agradable. Apreciamos mucho tus amables palabras y esperamos poder darte la bienvenida de nuevo pronto. Un saludo cordial, Yingying, Departamento de recepción

Response from Property: Dear Guest, Thank you for your positive review! We are glad to hear that you were satisfied with the hotel's location, transportation facilities, room amenities, and the service provided by our staff. Your feedback is very important to us, and we will continue to strive to provide an even better experience for all our guests. We look forward to welcoming you again in the future.Wishing you all the best!YingyingFront Desk Department

Response from Property: Dear Guest, Thank you for your feedback! We are pleased to hear that both the room and the service met your expectations. We truly appreciate your valuable comments and look forward to welcoming you again in the future.Kind regards, Yingying - Front Desk department

Response from Property: Dear Guest, Thank you for your feedback! We are pleased to hear that both the room and the service met your expectations. We truly appreciate your valuable comments and look forward to welcoming you again in the future.Kind regards, Yingying - Front Desk department

Response from Property: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the unpleasant experience you had during your stay, especially regarding the service in the restaurant and with the concierge. We are truly sorry that the level of service did not meet your expectations. We will address these concerns with the respective teams to ensure that all staff provide polite, attentive, and professional service to every guest. Your feedback is very important to us, and we will work to improve the overall guest experience. Thank you again for your valuable comments.Yingying- Front desk department

Response from Property: Dear Ying-tao, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your 4-night stay with us and you liked the champagne welcome.It’s also fantastic to know that you enjoyed the restaurant, especially the option to order hot breakfast in addition to the buffet. We hope to welcome you back soon!Kind regards, Yingying- Front Desk Department

Response from Property: Dear Guest, Thank you for your feedback! We are pleased to hear that both the room and the service met your expectations. We truly appreciate your valuable comments and look forward to welcoming you again in the future.Kind regards, Yingying - Front Desk department

Response from Property: Dear Mrs,Hayi, Thank you for sharing your experience! We are pleased to hear that the upgrade to the suite in the tower was a pleasant surprise for you, and that you enjoyed the stunning views of the harbor and Barcelona. We also appreciate your kind words about the service attitude of our reception staff; we take great pride in knowing that it met your expectations.We regret the inconvenience with the water pressure in the tower, and we will take your feedback into consideration to improve this aspect. We hope to have the pleasure of welcoming you again in the future. Thank you for your valuable feedback!Kind regards, Yingying- Front Desk Department

Response from Property: Dear Guest, Thank you for your feedback! We are pleased to hear that both the room and the service met your expectations. We truly appreciate your valuable comments and look forward to welcoming you again in the future.Kind regards, Yingying - Front Desk department

Response from Property: Estimado huésped, Gracias por compartir tu opinión. Apreciamos que hayas destacado la buena ubicación de nuestro hotel. Lamentamos que el precio y la calidad de la habitación no hayan cumplido completamente con tus expectativas. Tomaremos en cuenta tus comentarios para seguir mejorando. ¡Esperamos poder recibirte nuevamente en el futuro!Yingying,Departamento de recepción