The hotel is wonderful, with me good, comfortable beds, activities for children, everything very clean and organized. My only problem was that they wanted to charge me more than what I had already paid, claiming that my accommodation was inferior to what was described in my voucher. They informed that the information sent by the trip would be about a Junior chalet with different specifications. After a lot of questioning, I didn't pay the amount and they led our entrance, but I also couldn't access the voucher when going through the trip to them.
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