Beijing Wtown Resort

What an amazing experience. The staff are friendly and the facilities are clean and well maintained. The breakfast buffet is also worth a visit.

It was my friends' first time visiting Gu Bei, and Celin and her team prepared the most memorable birthday surprise for them. They made our stay so magical, and the children and adults had a great time. The breakfast spread was spectacular, and they even prepared a cake and fruits for us. The hotel and hot spring were both clean. The hotel is centrally located near all the attractions. Despite the summer heat, we had the best time. Thank you!

Very nice hotel, in a good location, but for the price, it's a shame not to be able to use the table tennis free of charge. It is also regrettable that the staff do not speak English. This does not encourage tourism.

Five star hotel but service is subpar. Front desk told me the cable car is closed due to maintenance but is not! Luckily we go to the ticket counter and ask. We got discount for ticket to chang cheng when we show our room card, this is also not mentioned in our stay. However room is clean and nice, exactly same as advertised. Overall a nice stay for one night vacation.

Excellent hotel and services! I particularly appreciate the wonderful experience provided by the front desk and the manager, Celin! Will definitely come back.

There are two top tier hotels in Wtown. One is located slightly outside the town and Beijing Wtown Resort is located inside the town. The outer one is more convenient to drop off luggage as can park directly in front whereas BWTR requires checkin first at the general area at the gate. Would suggest for big groups or wheelchair accessible guests to consider the former. At the general check in area, they can transport your luggage into the town to your hotel via a porter service. However once you get inside the town, BWTR is fantastic in terms of location as it is central to everything. There is a public onsen right next door with an option to book a private room onsen (can share as a couple or family) with day or illuminated night views looking at the Jinshanling Great Wall! The BWTR itself is a nice hotel. Lots of rooms, tidy and great breakfast buffet. The two bedroom suite is great for families.

Hotel is very big. The room was clean but with smoke odor in the toilet. Aircon was off in the the room and the window was not big enough for fresh air. People at the reception was polite but not very helpful. Breakfast was very good with various choices. Swimming pool is nice and big but too cold.

Good Service, nice staff 🙂

Very poor service. Staffs gave conflicting information causing issues in our daily plans. For instance, they said there is a hot spring in the hotel, then another staff said there wasn’t any. Later we found out that there is indeed a hot spring. Staff also gave wrong information about breakfast time, so we missed breakfast. TV in the room was also not working. Overall very disappointed with this hotel. Would not recommend at all.