Kangyuan Express Hotel Beijing

The cashier at the front desk had a bad attitude. I booked a special king-size room on the platform, but it was so small when I got there. I went to the front desk to pay extra to change it to a deluxe king-size room with a window. But the cashier insisted that I had touched her things and couldn't change it. I said no, and as soon as I went up, she said it must have been touched and she would call someone to check it out later. I was so scared that I thought she was setting a trap to blackmail me. After talking for a long time, she said I couldn't stay for 6 days. I said I came to the hospital for treatment, and if I was hospitalized after 6 days, I would have to stay for 6 days. She insisted that it was useless to just say it. I had already paid the money, so could I not stay? It's really weird. It's the first time I've been wronged and treated with such distrust. If I didn't stay, why would I pay for 6 days? When she spoke, she looked down on me. I don't know where she got her sense of superiority from. I'm a front desk clerk, and my income in a few days is higher than her monthly salary. She's a frog in a well and has never been treated so humiliated. Later, I originally planned to stay for one day and leave, but she agreed to change. I gave her the difference of 180 via WeChat. I didn't dare to leave even when I went upstairs. I called her through the Ctrip APP and asked her to call someone to check if anything had been moved. I was afraid of being framed if I left. It turned out that there was a recording on the Ctrip platform. Her attitude immediately changed and she said no. Things, no need to see, too disgusting, checked into the room and found that the bathroom was moldy, the window was broken and couldn't be opened, the hot water could only be used for 10 minutes, no wonder she insisted that she couldn't stay that long, finally I know why she is so unconfident, I read the reviews of this store, saying that the cashier's attitude has been bad for more than a few times and years, and it has never changed or changed, proving that this hotel should be her own, otherwise the boss would have changed this time, it would be strange if it didn't go bankrupt sooner or later with such an attitude, I hope everyone will be cautious when staying here, don't come here to be bullied if you are not mentally strong enough, the people you meet in Beijing are basically very good, such bad apples are rare