Vienna Hotel (Beijing West Railway Station Lize Business District)

Vienna Hotel (Beijing West Railway Station Lize Business District) Reviews

Vienna Hotel (Beijing West Railway Station Lize Business District)

No.2 Huayuan Erli, Taipingqiao Road, Fengtai District, Beijing, ChinaView Hotel Details
Vienna Hotel (Beijing West Railway Station Lize Business District)
Vienna Hotel (Beijing West Railway Station Lize Business District)Vienna Hotel (Beijing West Railway Station Lize Business District)Vienna Hotel (Beijing West Railway Station Lize Business District)
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Vienna Hotel (Beijing West Railway Station Lize Business District) Guest Reviews

4.8/5
Excellent
1582 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1582)
Positive reviews(1560)
Reviews with photos/video(128)
Friendly front desk staff(110)
Classy environment(107)
Easy to get around(87)
Delicious breakfast(49)
Many amenities(37)
Would stay again(31)
Perfect for business trips(26)
Close to metro(21)
Negative reviews(21)
JazBia
Business Double Bed Room (Full House Smart Home System + Automatic Curtains)
Stayed in Jan 2025
Solo travellers
27 review
5.0/5
Outstanding
Posted on Feb 6, 2025
I have stayed here before and it was perfect. my second stay was also memorable❤️ it's very convenient to stay at this hotel. professional staff, cozy rooms, friendly environment. location is also perfec. highly recommended. would love to stay here again. ❤️
Response from Property: 【 💗 Intelligent customer control 💗】 Accompanying each other all the way leads to laughter and joy, and accompanying each other all the way leads to warmth and romance; Protecting each other all the way, we have infinite warmth along the way. Thanks to you, Xiaowei's life has been filled with many touching moments. A cup of flower tea and a warm greeting are the best ways for all friends to welcome you! Xiaowei's whole house intelligent customer control system, Xiaowei has a Xiaodu waiting for you, waiting for your call. Xiaodu can control the lighting, air conditioning, TV, curtains for you. Hehe, come and watch my performance.
Wang Chang12
Business Double Bed Room (Full House Smart Home System + Automatic Curtains)
Stayed in Oct 2024
Travel with friends
12 review
3.5/5
Posted on Dec 12, 2024
The prices are too expensive for low season and also less amenities and not good quality of chair in the room and curtains
Response from Property: [💗Smart Guest Control💗] Dear customer, thank you very much for staying in Vienna, and thank you very much for your suggestion. We couldn't bring you a satisfactory check-in experience. We are very sorry. Xiaowei's house is a whole-house intelligent guest control. Xiaowei's family has a Xiaodu waiting for you, waiting for your call. Xiaodu can control the lights, air conditioners, TVs, curtains for you. Xiaowei has a temperature hotel. I hope every friend who comes to Vienna can feel the warmth and comfort of the neighborhood. Xiaowei has free laundry service, and there is laundry detergent and hangers provided. It is machine washing, and it is also equipped with a self-service laundry for you. Xiaowei has been committed to creating a warm and sweet home for you. The comfort of your stay is our highest pursuit. Looking forward to your next visit!
Ottman
Deluxe Queen Room
Stayed in Jul 2024
Solo travellers
13 review
3.7/5
Posted on Oct 4, 2024
Very neat and close to the train station
Response from Property: Dear guests, hello! Thank you for sharing. The hotel is always committed to creating an extraordinary stay experience for you. Your satisfaction is the driving force for our continuous efforts. In the future, we will continue to work hard to provide you with better services! Our rooms are all smart guest-controlled. The hotel is more than 900 meters away from Liuliqiao East Subway Station on Line 9 and 1.5 kilometers away from Beijing West Railway Station. It is very convenient to travel. Since you are so satisfied with us, consider giving us a full 5-star review! It is also a support and encouragement to our service staff! Thank you again!
Guest User
Business Double Bed Room (Full House Smart Home System + Automatic Curtains)
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
设施:ok 卫生:OK 服务:OK
Response from Property: 【💗交通便利💗】尊敬的賓客您好,感謝您善於發現小維之美,您簡單的話語給了小維巨大的能量,小維將會更加努力創造更多美好,讓我們彼此之間每一次相遇多留幾分美好!為了下一次更好的相見,為了我們共同美好的明天,今天我要加油!小維臨近地鐵9號線和地鐵14號線,交通便利~周圍美食多多,是您出行的不二選擇了,小維等您再次回家哦。
Guest User
Superior Double Bed Room With Full House Smart Home System
Stayed in Nov 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on Dec 28, 2024
The reception staff in the front office have a smile, are enthusiastic and easy-going, and are thoughtful and meticulous, making people feel warm and comfortable, like the warm sun in winter, warm and heart-warming.
Original TextTranslated by Google
Response from Property: [💗Convenient transportation💗] Dear guests, thank you for your ability to discover the beauty of Xiaowei. Your simple words have given Xiaowei great energy. Xiaowei will work harder to create more beauty, so that we can interact with each other every time May the encounter be a little more beautiful! For the sake of a better meeting next time and for our common beautiful tomorrow, I will work hard today! Xiaowei is close to Metro Line 9 and Metro Line 14, with convenient transportation. There are many delicious food around, making it your best choice for travel. Xiaowei is waiting for you to come home again.
Guest User
Business 2-bed Room
Stayed in Nov 2024
Other
12 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The service is very good. The front desk upgraded the room type and provided free breakfast. It is very user-friendly. I will stay here again next time.
Original TextTranslated by Google
Response from Property: [💗Near East Guantou Metro Station💗] Some people say happiness is owning a seaside villa, some say happiness is owning a sports car, but I think happiness is having your affirmation and favor! Thank you for accompanying me all the way, Xiaowei is honored! In the future, we will not forget our original aspirations and forge ahead! Looking forward to having you come home again!
Guest User
Business Double Bed Room (Full House Smart Home System + Automatic Curtains)
Stayed in Nov 2024
Business travellers
21 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The room was nice and very cost-effective in Beijing. Compared with the nearby Atour and All Seasons Hotels, the rooms are good and the price is good, but the decoration style is different, which is still more suitable.
Original TextTranslated by Google
Response from Property: [💗Buffet Breakfast💗] Wow, Xiaowei received another five-star review. It’s so wonderful. The distant greetings, along with the wisps of breeze, warmed each other’s hearts. The beautiful moment became eternal in the endless friendship. May a happy heart always follow you. Your satisfaction is the driving force for our progress. Xiaowei's only hope is that you can live comfortably. Xiaowei will do his best to provide you with professional and comfortable services. To add a little happiness and beauty to your travel life, Xiaowei's breakfast buffet is on the second floor. Your dining time is from 7:00 to 9:30 every morning. The breakfast is rich and provides you with energy for the day. Secretly tell you Your Xiaowei can open a small stove for you, come on, come on, order food, haha! ! !
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The environment is very good and the service is also very good. I will stay here again next time
Original TextTranslated by Google
Response from Property: [💗Near Liuliqiaodong Subway Station💗] Thank you dear for your like and affirmation. Your sudden five-point praise is like eating a piece of honey to Xiaowei, allowing you to have the most warm and comfortable life. Check-in experience, this is what Xiaowei has been working hard for! Thank you again for your trust, affirmation and support in us. Xiaowei will not live up to this heavy trust and will hold itself to higher standards and provide higher quality services to every guest! Friends, we look forward to welcoming you back again.
Anonymous User
Business Double Bed Room (Full House Smart Home System + Automatic Curtains)
Stayed in Jun 2024
Business travellers
1 review
1.0/5
Posted on Jul 27, 2024
When checking in, the boy at the front desk had a very poor service attitude. The room was in poor hygiene with hair residue and the window was broken. He even asked for a good review.
Original TextTranslated by Google
Response from Property: I am really sorry for bringing you such a check-in experience. During your stay, if you have any questions, you can call the front desk at any time and we can change your room. From your comments, we regret to see that this check-in was not possible. We have met your expectations and we apologize for any inconvenience caused to you! The hotel attaches great importance to the issues you mentioned and will make rectifications in a timely manner. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travellers
4 review
2.5/5
Posted on Jul 14, 2024
1. The front desk service was so bad. I couldn’t figure out whether the room had a window. I didn’t actively give breakfast coupons. I said with a straight face that I didn’t have any notes. I had to check the order again before printing it. 2 Irregular noises in the middle of the night that last for half an hour and affect sleep
Original TextTranslated by Google
Response from Property: 【💗Free parking💗】Dear customer, thank you very much for staying in Vienna, and thank you very much for your suggestion. The room you booked is a room with an interior window. The window is located in the corridor. The front desk may not have made it clear to you that you have any questions during your stay. If you have any questions, you can call the front desk at any time. We will definitely solve it for you as soon as possible. Our rooms are equipped with voice intelligent guest control. The hotel is more than 900 meters away from Liuliqiao East Subway Station, which is very convenient for travel. Thank you very much for giving us your valuable opinions. We will make corrections immediately, continue to improve service quality, strengthen management work, and give every customer a satisfactory accommodation experience. We also look forward to your visit again.
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Other
12 review
3.0/5
Posted on May 24, 2024
The room is pitifully small, but many rooms in Beijing are relatively small. It’s hard to understand that the price difference after upgrading is so small. The breakfast is considered acceptable for this price, but it’s hard to understand that the disinfection cabinet in the breakfast room is not open. Morning breakfast The man in the restaurant had a very bad attitude and ignored him even though he told him that the disinfection cabinet was not working properly!
Original TextTranslated by Google
Response from Property: Dear guests, we are deeply sorry for not being able to bring you a satisfactory stay experience. The dishes and chopsticks cleaned in the breakfast room will be disinfected in a disinfection cabinet. After disinfection, they will be turned off to avoid scalding everyone when taking out the dishes. If you have any questions during your stay in the future, you can call the front desk at any time. Our rooms are equipped with voice intelligent guest control. The hotel is 1 km away from Liuliqiao East Station of Line 9, which is very convenient for travel. But we also thank you very much for your suggestions. We will definitely solve the problem as soon as possible. We also hope that you will support Xiaowei in the future. Thank you.
Guest User
Business Double Bed Room (Full House Smart Home System + Automatic Curtains)
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Good service and clean environment.
Original TextTranslated by Google
Response from Property: [💗Self-service laundry room💗] Hui Changhui is very grateful for the praise of the little master. Xiaowei was very moved. Xiaowei believes that every encounter in life is not easy. I am very happy that I can bring you beautiful things after separation. remember. Xiaowei is a warm hotel. I hope that every friend who comes to Vienna can feel the warmth and comfort of a neighborhood. Xiaowei provides free laundry service, and provides laundry detergent and hangers. It is machine washable, and it also provides You are equipped with a self-service laundry room on the 6th floor. Xiaowei provides you with free ironing services when you are on a business trip. Xiaowei likes you coming, and even more likes you coming again! ! ! !
Zhenxinyingxiongwangfei
Deluxe Queen Room
Stayed in Nov 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Attentive and enthusiastic service
Original TextTranslated by Google
Response from Property: 【💗Free parking💗】Dear guests, Xiaowei is really excited to see your simple and profound praise. Every need of the guests is the direction for which we sincerely strive. We will definitely work harder for every guest. Provide the most considerate and meticulous service and bring value-for-money experience to every guest. If you have any questions during your stay, dial "0" for the room number and call the front desk directly. Xiaowei is only 10 minutes away from Beijing West Railway Station and 20 minutes away from Beijing South Railway Station. Minutes and 15 minutes from Beijing Fengtai Station, the transportation is very convenient. We look forward to your next trip home~~~
Guest User
Deluxe 2-bed Room
Stayed in Nov 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Pretty good, hygienic and quiet
Original TextTranslated by Google
Response from Property: [💗Family Room Triple Room💗] Thank you for your love and affirmation. Your sudden five-point praise is like eating a piece of honey to Xiaowei, allowing you to have the most warm and comfortable stay experience. This is also what Xiaowei has been working hard for! Thank you again for your trust, affirmation and support in us. Xiaowei will not live up to this heavy trust and will hold itself to higher standards and provide higher quality services to every guest! Xiaowei's family has added family rooms and triple rooms. If you need it, please contact Xiaowei in time. Our friends look forward to and welcome you to come back again.
Guest User
Business Double Bed Room (Full House Smart Home System + Automatic Curtains)
Stayed in Jul 2023
Family
33 review
1.0/5
Posted on Aug 17, 2023
Can you imagine that at around 11 o'clock in the middle of the night, someone smashed the door, and then the hotel said that it was another guest and had nothing to do with the hotel? I really want to ***. Your room will be full every day, so that more people will know how *** you are. Those who do unrighteousness will surely die. I give it to you.
Original TextTranslated by Google
Response from Property: I say hello to you. Thunder, rain, and dew are all gifts. My little master, please calm down. We are very sorry that we did not bring you a perfect experience. Xiaowei has gone to verify the reason. It is because a child went to the wrong door and swiped the door by mistake. I am really sorry. Xiaowei’s service tenet is to not forget the original intention, do our best, and satisfy users. Every customer is Vienna Xiaowei did not dare to neglect the precious wealth. Xiaowei Dingdang will continue to work hard to provide customers with the best accommodation environment and service experience. I wish you success in your work and a happy life.