Margaritaville Island Reserve Riviera Maya —An Adults Only All-Inclusive Experience
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All Properties in Benito Juarez
Margaritaville Island Reserve Riviera Maya —An Adults Only All-Inclusive Experience
#3 of 4-star Select Hotels in Benito Juarez
Carretera Cancun - Tulum Km. 27.5, Benito Juarez, Quintana Roo 77580, Mexico
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With a stay at Margaritaville Island Reserve Riviera Maya —An Adults Only All-Inclusive Experience in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This luxury hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 16.9 mi (27.1 km) from Iberostar Cancun Golf Course.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 91 Reviews
Amenities
SpaParkingFreeLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(20.2km)
Landmarks: Snorkeling Adventure
(960m)
Landmarks: Croco Cun Zoo
(4.8km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
2
Suite, Oceanfront (Chill-Out)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Luxury Suite (Paradise Swim-up)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
2
Room, 2 Queen Beds (Paradise)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Suite, 1 King Bed (Paradise Swim-up)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
Studio, Oceanfront (Paradise Swim-up)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Studio, Oceanfront (Paradise)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
4
King Paradise Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
2
Beachfront Honeymoon Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
Suite (Island Oasis)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Luxury Suite (Paradise)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
2
Ocean Front Suite with Infinity Pool
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
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Guest Reviews(91)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
AI SummaryAn AI-summarised snapshot of real guest reviews
The property features beautiful rooms with large beds and Egyptian cotton sheets, stunning views, a fantastic spa, pools with swim-up experiences, excellent food options, and is noted for its cleanliness and attentive staff.
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Helpful
Not helpful
Christopher Anthony
February 5, 2024
We went on our honeymoon here January 2024. The property is clean, staff are friendly, and there were 3 different supper restaurants to choose from. The steakhouse was the best food and amazing service. The Italian place was good food and good service. The Landshark pub was mediocre food and less than ideal service. The breakfast buffet was always consistently good. The coffee shop was great. The best thing about this property is the multiple pools, and abundant pool chaise loungers with umbrellas. We never had to fight for a pool chair. The beach/ocean access was closed, but we didn’t mind because the ocean wasn’t nice enough to swim in (lots of algae this time of year). The poolside drinks were awesome. The pool area food hut had amazing tacos and ceviche. We felt very safe because there was an armed guard always patrolling the beach side of the property. Overall we loved our stay and will return in the future.
Verified traveler
January 30, 2024
The experience was wonderful. The only downfall is due to unfortunate circumstances that isn't controlled by the resort but the environment is that you can't enjoy the beach. You can see it but can't enter. But I suggest reserving the swimup room on the 3rd floor. My husband and I enjoyed the swimup.
Jessica
January 28, 2024
Horrible food options and quality. No beach. Not much to do there. Hard to get responses on questions you have.
Just do yourself a favor and find a different resort with more food options and a beach
Mary
January 25, 2024
We were shocked to find out that there isn't a beach even though all advertisements show a beach. There is no beach!!!!!! Only garbage and horrible stench! The food was low quality. The drinks were never mixed to order with low quality ingredients. In room dining could not understand English and could never get the order correct. I will never stay here again or refer it to anyone. I really feel cheated out of my hard money spent on this vacation.
Stephen McDonnell
January 24, 2024
Management haven’t gotten it figured out yet, minimal dining options and management shut one down for an private event, during week.
Staff were great, burgers were like Costco
Jeffrey
January 20, 2024
Margaritville Riviera Maya is a great place to just relax. If you are looking to be entertained by nightly extravagant shows then this may not be for you. If you want a chill atmosphere with great food, drinks, service, accommodations and views then this resort is for you!
Ashley
January 17, 2024
The service was hit or miss. The food and drinks served were incredibly inconsistent. The hotel will gouge you with extreme taxi rates if you ask them to help you get a taxi to go anywhere. The gift shop and any specialty services were way overpriced. If you want any Margaritaville memorabilia, you're better off buying it at the airport. They were too focused on trying to get you to do their time share garbage rather than really capturing what Margaritaville should really be about. I fully recommend the other Margaritaville in Cancun over this place. Half the time we were ignored while sitting at a table waiting to order drinks. Landshark claimed they had to leave the doors closed due to air conditioning. So it was absolutely uncomfortable sitting in there roasting while trying to listen to music. If that was the case, they should have turned the a/c off and opened up doors to allow airflow. We were told twice while at Landshark during our stay that we could not order food anymore. And this happened to be before 10pm. Sad to say that we do not plan on returning to this hotel.
Diane
January 17, 2024
Limited Food/dinner options. No beach. Not many activities at the resort. Brand new property and very clean.
Timothy
January 15, 2024
We liked the property it was very clean and new. We did not like the service it took forever to get food in the land shark and some of the bartenders were not very nice at all at the pool bar, and at the salted rim. it seemed like you were bothering them when you needed a drink.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Please contact the hotel for details on their child and extra bed policies.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeFull English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 355
With a stay at Margaritaville Island Reserve Riviera Maya —An Adults Only All-Inclusive Experience in Puerto Morelos, you'll be on the beach, within a 15-minute drive of Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. This luxury hotel is 8.3 mi (13.4 km) from Moon Palace Golf Club and 16.9 mi (27.1 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 355 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and hair dryers.
Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 355 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and hair dryers.
Services & Amenities
Most Popular Amenities
Spa
ParkingFree
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Show More