Waldorf Astoria Cancun
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Benito Juarez
Waldorf Astoria Cancun
Health Protected
#13 of Premium Hotels in Quintana Roo
Carr Federal Libre 307 Cancun-Tulum 248-868, SM-36, MZ-1 LT-1-01 UPE-1E, Benito Juarez, Quintana Roo 77580, Mexico
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With a stay at Waldorf Astoria Cancun in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and Arrecife de Puerto Morelos National Park. This luxury resort is 17.8 mi (28.6 km) from La Isla Shopping Mall and 13.7 mi (22.1 km) from Iberostar Cancun Golf Course.Show More
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4.7/5Amazing·Outstanding Amenities
Gorgeous property! Amazing staff! 5/5
IsabelleAll 67 Reviews
Amenities
Outdoor Swimming PoolFitness RoomBarRestaurantCaféMeeting RoomChildren's Pool24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(15.0km)
Airport: Cozumel International Airport
(87.8km)
Landmarks: Tequila Factory Cancun and Villas
(3.2km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Mobility Access Two Queen Room with Roll in Shower
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Check Availability
Riviera Suite-3 Guest Rooms
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Check Availability
5
Ocean Front Swim up Master
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Check Availability
Amai Suite-Two Guest Rooms
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Check Availability
8
Ocean Front 2 Bedroom Presidential Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Check Availability
4
King Room With Ocean Front View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
5
Ocean Front Swim up Master Corner Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Check Availability
4
Oceanfront Room with Two Queen Beds
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
Deluxe Ocean Front King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Shade Curtain
Check Availability
5
Deluxe King Room-Oceanfront
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Shade Curtain
Check Availability
6
Deluxe Room 2 Queen Beds-Ocean Front
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
6
King Room with Swim up Pool
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Private Toilet
Check Availability
4
Swim up Pool 2 Queen Bed Guestroom
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Private Toilet
Check Availability
4
Oceanfront King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
TV
Towel
Check Availability
5
Ocean Front Master Corner Suite with King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
TV
Towel
Shade Curtain
Check Availability
Two-Bedroom Suite-Ocean Front
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Check Availability
6
Mobility Access King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Check Availability
Two-Bedroom Ocean Front
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Sea View
Check Availability
Hide Room Types
Guest Reviews(67)
4.7/5
Amazing
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.7
- Service4.7
Isabelle
May 9, 2023
Gorgeous property! Amazing staff! 5/5
Guest User
January 7, 2024
My experience at the hotel was totally terrible and disappointing, to the point that I bought 2 nights and had to leave the hotel after the first night and with the second night paid for. The trea**ent of the waiters and staff was totally bad and rude as if you were in an all-inclusive, the food was of very low quality (like an all-inclusive) very far from the price charged. A water leak in the room, a fallen door in the access room to the bathroom that I reported and they never came to repair it, I also asked them to clean it and they never cleaned the room, the yakuzzis' water was dirty, and On top of that, when I left before the second night, the person checking out didn't even ask me the reason why I was leaving the hotel with the second night paid, my experience at the Waldorf Astoria in Cancun was truly regrettable. I do not recommend paying for this hotel, I feel scammed
Original TextTranslation provided by Google
GAAT
December 25, 2023
I visited this place to celebrate my husband's birthday and Chris**as holidays.
I requested in advance a congratulatory message for my husband or an event such as a birthday celebration.
However, when I entered the room, there was an unknown name and a wedding congratulatory message.
We paid for the breakfast-included package through a travel agency.
The next day, when we went to eat breakfast, the hotel did not confirm whether breakfast was available or not.
On the first day, I had to wait in the breakfast room for an hour.
And even if breakfast is included, you always have to pay a tip of $40.
Wide sunbeds with ocean access can also be used at an additional cost.
Even though Hilton is a top brand,
Services provided may require additional costs or
I don't think it's worth the price.
The location is also isolated next to the Hilton Hotel.
You should only use this restaurant
You'll need to take a round-trip taxi, which costs around $150.
Still, the room condition and cleaning, and the quality of the restaurant, even the kids menu, were excellent.
If you go to Cancun again or if an acquaintance of yours is going,,
I would like to recommend Gara as an all-inclusive hotel.
Original TextTranslation provided by Google
Guest User
January 8, 2024
This is a luxurious and private hotel. Highly recommended for those who want to enjoy a quiet staycation and relax. It feels like a lot of care was put into each and every object, starting from the marble floor. But as you know... food and drinks in the hotel are quite expensive. However, the quality of the free activities is much better than that of the Hilton right next door, so we recommend taking full advantage of the activities. In particular, yoga outdoors while watching the sunrise at 7 a.m. remains one of my best memories! Plus, the spa facilities and massages are of the highest quality, so I recommend you try them. There is a separate space and pool that only spa users can use, and it is really beautiful....
Original TextTranslation provided by Google
kimberlytong
May 31, 2023
The hotel is very new, it just opened last year, and there are not many guests, which just meets our need for quietness. The location is not in the traditional hotel area, it is a bit to the south of the hotel area, relatively more private and quieter, but not far from the airport. Every corner of the hotel reveals the texture, the room is very spacious, the decoration is relatively modern, and it looks very comfortable. The bathroom is spacious and there is a tub on the balcony. The beach is okay, not the whitest and most delicate one. The restaurants in the hotel are delicious 😋 the seafood is fresh, and the brunch is also delicious.
Original TextTranslation provided by Google
Wander13350746781
April 22, 2024
Perfect vacation hotel in Cancun. Stayed 4nights through Chris**as season and it was great. Especially the service from employees were awesome. special thanks to Antonio from bell team who always smiles and ask for anything I need. Even brought an extra fridge for my baby's food. Will visit again for sure.
718jbnyc
April 15, 2024
A gorgeous property! We were upgraded to a room on the first floor with a private pool which was fantastic, but all rooms with the plunge pool off of the shower are wonderful. The room and bathroom were very spacious and comfortable. Plenty of closet space for the 3 of us and the Nespresso in the room made our morning coffee on the terrace very easy. We dined at 2 of the restaurants and both had excellent food and service. Chaya which also serves breakfast offered many options. As other reviews noted, the staff really made our stay. From the bellman to the restaurant staff and pool concierge, we could not have asked for better attention. The pool concierge Jesus Roque was amazing - he was attentive, personable and there any time we needed something. He was even there adjusting the umbrellas before we even asked. He is an absolute asset to the hotel. Also, Dimitri in the restaurants. We took 2 classes - tequila tasting and the Margherita making, and both were a ton of fun. The bar staff was very knowledgeable and fun to spend time with! We will definitely be returning!
mSarakova
April 8, 2024
We stayed in WA Cancun for couple of nights, where our experience was just amazing. From the very beginning when you enter the hotel until the last moment of leaving everyone was friendly and helpful. A special thanks to Bellman Alejandro, who always filled our car with cold water before leaving hotel
Guest User
March 1, 2024
This was our second time staying at this lovely hotel. Our second experience was as good as the first. We felt special from the moment we pulled up, through check in, every meal, spa visit and lounging by the pool. We ate every meal outside. Breakfast was super special. Service was impeccable, food was excellent, and the grounds were well maintained. There is nothing we would change. Lovely place certainly worth the 5 stars.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Very Clean
- 4.8/5
Health & safety measures
- Hand sanitizers available in common areas
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Sheets, towels, and clothing are washed at 60°C/140°F or hotter
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Property Description
- Opened: 2022
- Number of Rooms: 231
With a stay at Waldorf Astoria Cancun in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and Arrecife de Puerto Morelos National Park. This luxury resort is 17.8 mi (28.6 km) from La Isla Shopping Mall and 13.7 mi (22.1 km) from Iberostar Cancun Golf Course.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access and concierge services.
Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 173 guestrooms, featuring private plunge pools and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access and concierge services.
Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 173 guestrooms, featuring private plunge pools and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Café
Meeting Room
Children's Pool
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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