Overall the stay was good. Stayed in a suite with 4 kids so planned to use the pullout sofa bed and found the fitted mattress pad was on the mattress already folded up in the sofa and dirty. Went in the closet for a change and there was only a duvet with no sheets or anything else. Went to the front desk after hours and they could not replace or wash any bedding, just gave me new sheets. Also had a $10 incidentals charge pop up just a couple hours before check-in. We only checked-in, dropped stuff in the room, and went to dinner. During dinner had the charge come across my phone. Called the hotel after check-out (because I forgot to ask while we were there) and nobody could tell me why there was a charge placed on my card. Still waiting to see if it's reversed or goes through but the hotel says they don't show it on their end so it should be reversed. Should be able to tell me EXACTLY why a charge is placed on my card though.