Americas Best Value Inn Kansas City East/Independence

Was charged 90 a night for one room and 59 a night for the other the 90 room had ripped curtains and dirty bed skirts and a broken light the heating and cooling unit was all busted up

The room was unremarkable and a little drafty. The bathroom was a little dirty and too. A $50 deposit that wasn’t indicated when I booked the room and a $25 fee for early arrival.

Not at all what was advertised online. Room smelled funny. Element was scary to me. Definitely not worth the price or deposit. Never stayed in the room. I left

It was not very clean. The bed was a Queen size bed not a king. The air conditioning unit in the room was broken like parts broken. Looked like someone kicked it a few time it was lopsided. It worked to a certain degree. The sink/faucet in bathroom was so rusty that when you turn water on it came out the back and on the the counter. It smells like cigarette smoke in non-smoking room. I asked for them to switch my room and the manger told me that all the rooms were same. He did switch the room but they mad us check out and come back at check in time so we had to drive around find things to do for 4 hours. It was awful and i would never recommend this place to anyone. Weekend ruined. This is not a 3-star hotel. More like a negative 2-star motel. Horrible. I did not take any photo i forgot because i was very angry. Lol

Air conditioner did not work. Room was too warm and stuffy. No hair dryer in slot but I guess that made sense since the plug didn’t work. They seemed to be in the process of maintenance. The door was freshly painted and there was an c unit outside, probably being repaired.

There was cigarette burns in the comforter and the room smelled. There was a crazy lady running around the property with a bat.

I had to pay an additional $50 once I arrived to check in ! For what I don’t understand! The room had no deadbolt lock so we used chairs to make sure the door stayed locked!

Check out was at 11am. It took 30 minutes to check out because there was one person working and before anyone could check out, they went and inspected the rooms. I had a meeting at 11:30 5 minutes away from the hotel and I was late to this appointment because I was not able to check out in time. They charged a $50.00 deposit after I pre-paid through ******* and in order to get my deposit back I had to wait for them to inspect each room. The staff was very rude.

Very dirty in direpair bad area make shift repairs unsafe asking for trouble. Home.less in driveway. Poor lighting broken down car at end of driveway. Door apperas fo habroken into. Security latch btoken. Luggage rach ready to fall off wall. Horrible property.shameful property.check in behind bullett proof glass.not condusive to generating trust.i did not feel safe at all showed me to anaother room. It was worse.i refused to stay in such a plce under cupboards were bugs. I demand my money back.