Anonymous User
October 7, 2023
Extremely poor check-in experience: 1. The booking page did not remind you that this hotel does not provide toothpaste, toothbrushes, shower caps, combs, shampoo, shower gel, conditioner, and hair dryers, which caused great inconvenience; 2. The rooster starts at 5 o'clock in the morning. Crying, one after another, for half an hour will definitely wake you up; 3. The biggest drawback is that on the day of check-in, I was informed that the entire island would have a power outage from 6:00am to 4:00pm the next day, but I was not informed that even the water supply would be cut off. The next day, I didn’t even wash up. I started the day’s trip with a gray face. When I came back at 9pm, there was still no water or electricity! The hotel's back-up equipment was extremely primitive. After working for a while and taking a break for half a day, we stayed in despair in the dark and hot environment. The whole family went swimming in the sea that day. We were covered in salt and were sticky and couldn't take a shower. It was pitch dark and we couldn't pack our luggage and change hotels. Regarding this, , the front desk staff didn't have a single sorry throughout the whole process, only it's not our fault. The picture is actually taken in the hotel bathroom, there is nothing except the shower head, not even a door or curtain.
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