The hotel has an excellent rating and it was for this reason that it was chosen by our group. In fact we had a very unpleasant experience. We lost our room access card and when we went to request another one, the attendant was very rude. He gave my husband a piece of paper to sign without explaining that the hotel charges 30.00 for a lost card. He just said to sign it and if he found it, return it and they would refund it. The other day I went to talk to the attendant, he looked at me and laughed ironically, saying nonsense. In the end, I left it aside. Another bad situation was that we spent the week being shocked by the bathroom tap and we informed reception, without success, about 3 times. I would also like to warn you that the cookies in the jar in the coffee room are moldy. Finally, a hotel to never return to.
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