Anonymous User
September 5, 2023
Customer service at the reception counter was great, but that’s where it ended. The room was filthy, the toilet and all of the surfaces had visible dirt, spilled drinks etc. At least the sheets were clean! Customer service at the pool was very poor, I don’t think the guy spoke, just grunted. Photo of the phone attached, that’s what you have to use to book your slot at the pool (among other strange policies!).
Quite expensive for what it was, won’t be returning that’s for sure!