Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 14, 2025
Jingjiniaothornbird
Beyond a five-star experience! The room was incredibly comfortable, and all the amenities were excellent. Bvlgari toiletries were provided, and they thoughtfully prepared earplugs, disposable bath towels, regular towels, toothbrushes, toothpaste, facial cleanser, makeup remover pads, and even hydrating face masks! With both underfloor heating and radiators, the room was perfectly warm. Welcome snacks were provided in the room, and in the evening, they even delivered fruit wine, additional snacks, and warm milk!
Outside, there was a charming small courtyard with two swings – one overlooking the valley, the other facing the expansive grassland. The scenery was absolutely breathtaking. Watching herds of horses slowly make their way home across the grassland at sunset was a truly delightful experience!
What impressed me most was that the hotel contacted us in advance, provided a comprehensive travel guide, and enthusiastically helped with directions, answered all our questions about local attractions, and offered excellent suggestions. They even helped arrange a car for us to see the morning mist. Although the fog was too thick to see the river, the trip was still incredibly worthwhile. It's an absolute secluded paradise, truly living up to its 'hidden gem' reputation!
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Price per night from:RUB 37,785
Posted on Apr 24, 2026
Guest UserThe underfloor heating was wonderfully warm. You could open the window or the door and immediately see the snow-capped mountains. The service was enthusiastic and proactive, the facilities were brand new, and everything was clean and hygienic. The bathroom amenities smelled lovely, and the courtyard was beautifully designed.
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Price per night from:RUB 45,846
Posted on Sep 17, 2025
Guest User
Nice place higher up than the main tourist zone so it's quiet and there's great views of the mountains. You can walk the shortcut down and take the bus back up which is super convenient.
The lovely staff greeted us at the bus stop and had good tips and recommendations. The rooms were clean and spacious with great views from the upstairs bedroom. Breakfast was tasty and diverse too. And the resident dogs are friendly and might follow you into town. Would stay again.
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Price per night from:RUB 31,749
Posted on Sep 17, 2026|Standard Room
Guest UserDue to the seasonal change, the air conditioning in the room wasn't working, and as someone from the south, I was so hot I couldn't sleep at all! The higher I set the fan speed, the hotter it got... I called the front desk in the middle of the night, and they immediately sent up a fan and explained the reason for the AC issue! They also sent staff to check the room, and offered solutions and actual compensation! Although I ended up being sleepless the entire night, the room's environment and the hotel's breakfast were both good! The only reason I want to give a good review is because of the staff! The service staff at this hotel deserve a six-star rating! They were even more thoughtful than staff at some higher-rated hotels I've stayed at. Plus, the hotel is right next to the ski resort, and the view from the room is beautiful. If I have the chance, I'll definitely choose to bring my kids here again.
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Price per night from:RUB 24,853
Posted on Jul 12, 2026|Sunshine 2-bed Room
Guest UserI stayed in the starlit room, hoping to catch the Milky Way at midnight, but unfortunately, it was overcast and rainy that day. The location is excellent, right near the Hemu Mountain Villa stop for the scenic area shuttle bus, and there's even a small internal garden. The butler was incredibly warm and attentive, proactively offering information about local taxi drivers within the scenic area, which was convenient for heading up the mountain to see the sunrise and morning mist.
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Price per night from:RUB 21,107
Posted on Sep 1, 2026|Guestroom
Anonymous UserWhile most hotels in the scenic area share a similar architectural style, this one really excels in the details. The room's amenities are excellent; obvious perks like a Dyson hairdryer are there, but the Bluetooth speaker and projector were particularly outstanding, greatly enhancing the experience. The cleanliness was top-notch, making for a very comfortable stay.
The biggest surprise was the coffee – far better than I expected, even surpassing many professional coffee shops. A coffee lover's delight!
The staff were all young, friendly, and provided great service. Overall, a fantastic experience, highly recommended.
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Price per night from:RUB 29,838
Posted on May 21, 2026
Guest UserWe had an incredible stay at Zarat Kanas Homestay. The host was incredibly personable and friendly. She went out of her way to make us feel welcomed and that we had an enjoyable stay. The location of the cabin is perfect in the New Village, right in front of the #5 bus stop. The cabin was roomy and spacious, comfortable, and clean. The radiant floor heating kept us warm when it was below freezing outside. We stayed here 2 nights with my family and couldn't ask for anything more. If you are considering a home stay in Kanas, I highly recommend staying with Zarat!
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Price per night from:RUB 24,853
Posted on Sep 10, 2026|Superior Queen Room
DongfengpoWe drove to Altay for this trip, and after doing a lot of research, we decided on this hotel. After staying there, I feel like we made the right choice. We arrived at the hotel in the evening after a full day of driving. The front desk staff was incredibly attentive and quickly helped us check in. The room was even better than the pictures; it was meticulously cleaned, with not a single stain on the floor or in the bathroom, and the bedding felt dry and comfortable. The biggest surprise was the environment. The temperature in the mountains was perfect for summer, and when we opened the window, all we saw were lush mountains and forests. It was so quiet at night, with no bothersome noise, so after a long day of travel, we slept incredibly soundly.
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Price per night from:RUB 15,754
Posted on Sep 9, 2025|Xiejing Room
Guest UserThe hotel is new and clean, with a separate wet and dry area. For Hemu, it's probably quite good value for money. The only downsides were the very weak water pressure for showering and the very simple breakfast. Hemu itself is a strange place; there's not much to do, yet it's so crowded and expensive – I don't quite understand why.
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Price per night from:RUB 8,137
Posted on May 19, 2026
Guest UserThe room was clean and tidy, the environment was comfortable, and we received a free room upgrade. The service was warm and attentive. It was very convenient for getting around and sightseeing, with a dedicated car pick-up and drop-off. We didn't even have to wait in line at the front desk; check-in was directly in our room. They patiently introduced us to local attractions and activities. The overall experience for dining, accommodation, and touring was fantastic. I'll definitely stay here again next time, and I truly recommend it to everyone!
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Price per night from:RUB 4,872