Dortmund Hotels with Breakfast

We came from Ireland to Germany and stayed at NH Hotel Dortmund. During our stay, Caroline stood out as the most professional member of staff. Having visited many countries and stayed in numerous hotels, we can confidently say that her level of professionalism is exceptional. She speaks both English and German fluently and consistently delivers a high standard of service with great attention to detail. We strongly believe that Caroline truly deserves to be in a managerial or assistant managerial position, and we highly recommend dealing with her for any service.

The room was generally clean, the breakfast was very good, the location was excellent, and I would definitely come back next time. The price was also quite reasonable. Overall, it was a good experience.

First and foremost, I'd like to commend the exceptional friendliness of the staff throughout the entire hotel; it was truly wonderful. The room itself was acceptable. However, as we were traveling with a dog, the room's location wasn't ideal. It's perfectly understandable and a good policy to place guests with dogs on the ground floor in non-carpeted rooms. The main drawback was that a public footpath ran directly past our windows. The windows could only be opened fully, not tilted. This meant that for both privacy/security and practical reasons, we couldn't leave them open overnight. As a result, the room became very warm. The pillows were incredibly firm and overstuffed, practically guaranteeing a stiff neck while sleeping. We even resorted to borrowing pillows from friends. Despite these issues, which mean we won't be returning, I would certainly recommend this hotel for guests not traveling with a dog.

We were travelling to the BVB game. The location of the hotel is perfect! You will come to the Iduna Park signal in just 30 minutes walk.  Our rooms were beautiful and comfortable with view of the stadium. All was clean and ordened. Only a little more deposit facilities in the bathroom would be great.  All staff were very friendly. After the game we had something to eat in the hotel. It is definitely recommended. A small but fine selection of dishes that also fitted with the price-performance ratio. Breakfast was delicious.  Once we come back to Dortmund, we will definitely stay back in the courtyard.

The location of the hotel is very good, the hall is also very atmospheric, and the rooms are also very good. The facilities are complete, the decoration is warm and unique, and the service is also in place

A very nice hotel, centrally located with great public transport connections. It was clean, and my room even had its own balcony. The bed was very comfortable and spacious. The bathroom was a little small but perfectly functional. The only minor improvement would be a mirror in the main room, but otherwise, it was fantastic. I'll definitely be back!

Everything was great except the fact that you are supposed to tell 2 days ahead of your arrival that you will check-in. That's unusual when you booked your hotel in advance. Eventually I could reach them a day before my arrival and it was no problem to check-in ahead of time for an ”early-check in” fee.

The hotel is close to the BVB Dortmund Stadium, which was our main target the 2 nights of our stay in Dortmund. Good service and warm welcome. Simple but great breakfast.

While checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.

The room floor could use a better cleaning, and the mattress was a bit soft. For a two-night stay, it was good value for money. The front desk staff were very friendly. If you're a female traveler and prefer not to stay in a mixed-gender dorm, you can ask at check-in if a female-only room is available. Overall, it was a good experience.