Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
27 reviews
8.6/10
1 night
From € 101
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9.9/10
Outstanding
GGuest UserWe felt really comfortable; everyone was super nice, from the concierge to the service staff and reception. It was about a 5-8 minute walk from the main train station and easy to find. The breakfast was delicious; they kept refilling it, even right before closing time. The hotel's dog, Flora, did the best job :-) The room was very nice and clean!!! Beautiful courtyard and delicious gins at the bar. This is now our favorite hotel in Dortmund. We highly recommend it.
SSylvester CHotel is in good location near to train station and shopping area. We had a triple room which is clean. However washroom ventilation fan not working also air conditioner not working, we told hotel but no technician fixing it. Hotel reception Miss Victoria was nice and offer us free breakfast as compensation. It would be good if there is kettle in the room form boiling water.
RRob KruijerPerfect location to visit the Christmas Market. Online check in possibility is convenient but only if the machine to give out the key card works properly. We had to go to the receptionist after errors on the screen so it did not save us time. There was no water cooker in the room but this was solved by the reception. Be careful though when pouring it tends to leak heavily and I got boiling water on my leg. In the room above us were children running around and screaming which made the experience less enjoyable but this is not something the hotel can be held responsible for and is lack of supervision by the parents.
CChongshengsimayue- Environment: The hotel lobby is not large and can basically reach the level of a 3-star hotel.
- Decoration: Beautifully decorated and a very good environment.
- Services: Free drinks and tea bags, as well as free laundry and drinking water.
- Guest room: The bedding is of high comfort and the room is of medium size.
AAnonymous UserWe had a wonderful trip. The hotel was clean and tidy. The staff were very kind and friendly! On the last day, I was very sick, and the receptionist gave me fresh lemon and mint to make this tea with honey. That really helped a lot. Ich bin Ihnen dafür sehr dankbar!
GGuest UserWhile checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.
DDaniloThe hotel is close to the BVB Dortmund Stadium, which was our main target the 2 nights of our stay in Dortmund. Good service and warm welcome. Simple but great breakfast.