Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 24, 2026|Superior Room with 2 Double Beds
Ginny CampbellSo convenient for everything!
We had an earlier check in than we expected. Met friends at Brindley place and enjoyed a weekend with friends. Breakfast was great, with a lot of variety, friendly staff and options for all diets.
Parking was super close and relatively good value considering the location.
Beds were very comfortable and the bathroom well appointed with White Company goods.
No noise from neighbours so all in all a really good choice.
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Price per night from:€ 73
Posted on May 14, 2026|Queen Room
Mya YeeClean, nice room.
Close to amenities. Tram is just 2 minutes from hotel. Easy to get around places.
Breakfast is not that great; variety is limiteda d especially croissant on day 3 stay is not a fresh ones and not able to split and chew.
Generally it's good to stay there
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Price per night from:€ 61
Posted on Sep 8, 2026|Standard Double Room
Anonymous UserStaff were absolutely fantastic, so friendly and helpful from check-in to checkout. The location is ideal right in Birmingham city centre, super easy to get around everywhere. Room was spotlessly clean and everything was exactly as it should be. No complaints at all, would definitely stay here again and highly recommend
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Price per night from:€ 59
Posted on Jun 1, 2026
Guest UserThe hotel is decent, and the location is quite convenient. The front desk service was just okay. Breakfast selection was a bit limited, but the taste was pretty good. Transportation is very convenient, especially for getting to the train station. I'd recommend it to anyone looking for a local experience.
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Price per night from:€ 73
Posted on Oct 27, 2024
Sfrixel
Really unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
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Price per night from:€ 57
Posted on Jun 29, 2026|One Bedroom Apartment For Four
M Ali JSpacious Rooms: The rooms are very large, offering plenty of space to unpack and relax.
Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient.
Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby.
Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff.
Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days.
Needs improvement
Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door.
Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable.
Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length.
No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.
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Price per night from:€ 64
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:€ 76
Posted on Jul 6, 2026
Guest UserAfter unable to leave Birmingham, We decided to stop at the Clayton again and give it another night from the bad system issues they were having.
This was a lot better granted and the floors are very secure having floor locked to your key cards to get access. Breakfast we were earlier down and it paid off. Breakfast was better this time. Only little issue was the bathroom could do with a bit more attention to detail with little bits of little black mold in the more harder to reach areas and red residue in the grouting in the tiles. Apart from that sure I’d sure recommend it for the pricing
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Price per night from:€ 89
Posted on Jun 29, 2026|Single Room
Guest User
Found an excellent deal online for a single room at £26. Hotel is in an alleyway right in the middle of the town centre which is convenient. Arrived 10 mins before check in time to find that no one was at reception. Fortunately, A helpful and sympathetic housekeeper was present and called up one of the staff who said they were half an hour away. A queue started to build up at reception.
After 40 mins of waiting and checking in, the key card to the room didn’t work so I had to go downstairs again which was a cardio workout. Elevator didn’t work and the place was like a maze so a lot of walking.
Room was pretty basic but clean, there was no remote for the TV. Bathroom was immaculate and sanitised with a pair of two clean towels. For the price, the room was decent and can’t complain. Exactly as shown in the website images but customer service is nearly non-existent. Had to wait half an hour due to zero staff at reception. Another downside was no AC so the room is warm. Would return but not in a rush.
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Price per night from:€ 38
Posted on Nov 28, 2025
Guest User
5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
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Price per night from:€ 48