Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
38 reviews
9.1/10
1 night
From US$ 11
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9.5/10
Amazing
Mmighty mousiesLocation is second to none, near to Tunjungan Plaza.
Service is amazing, I loved the short hair lady with glasses at the recep. She is so warm and friendly. Indigo's staff is also lovely and attentive.
Room is really nice. Big bathroom, hot showers. Good quality toilet paper (always a sign if the management cares). You can relax and trust everything works.
Pool is big and the water is warm. But the immediate sides of the pool is a bit dirty.
The chef here is superb. Their soto soups are out of this world. And almost everything on the breakfast buffet is so good. Except the coffee. That's pretty weak and not showing off true Indonesian coffee.
The cocktails here are so good too, great taste and strong as well. Although I didn't like the one with creme de menthe.
Heritage tour at 2pm and 4pm. Try to go. It's cool.
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Hotel near Tunjungan, Genteng 50% of visitors choose this area
Price per night from:US$ 70
9.2/10
Great
RRuoxingguangcanlanLet's get straight to the point: it's located near a bar street. If you stay here, make sure to request a room on the other side, otherwise, the music is incredibly loud, and the soundproofing is very poor. The blaring music doesn't stop until midnight.
The room quality is comparable to a 'Quanji Hotel' in China. The location is convenient, and overall, the value for money is decent.
GGuest UserGood location, nice big room but it felt quite dated. Big pool area. Breakfast was substantial with lots of local food options. Concierge staff were super friendly and helpful.
GGuest UserVery good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
Hotel near Tunjungan, Genteng 50% of visitors choose this area
Price per night from:US$ 23
9.0/10
Great
GGuest UserGood location near river and Tunjungan plaza which is a massive mall and loads of places to eat including food courts. Clothing especially from Indonesian stores are good value. Hotel very clean and comfy bed and pillows. Bathroom little small in family room but good to have separate seating area with more space. Breakfast not bad not loads of options but perfectly fine. NB: very very steep hill to get to front entrance which is near impossible for a taxi to climb with a turn as well.
HHarryIDSGAffordable, modern and clean. Shopping mall is literally next door and selection of eateries are available in the surrounding. The building looks new and therefore modern and clean, however the room lacked soundproofing, you can hear any noise from the corridor and the surrounding rooms. Lobby is on the second floor, was confused when we reached. Parking is very limited, we were fortunate that we got spot to park, my guess you won't be so lucky during weekend or busy days.
Staffs are nice and helpful. Very near to the train station which is one of the primary reason we chose to give this hotel a try.
NNmaizirRoom: Good, although my request for city view was declined. They said the room with city view was full. Too bad. I got the room with bad view 🥺
Service: Fast. Time for check-in fast as well as time for check-out. They serve very well. I asked for room service and it was fast. Nicely done
Food: Good comforting food. But for the pastry was so-so. The last day we stayed there, they prepared our early breakfast for takeaway, very good pacakaging. The Indonesian food was ok and many variations to choose
Amenities: Poor. The towel was not proper to use, too old & we don't get fully amenities, for that we need to call for it. Need to improve.
Will I stay there again?... Well, may be. Someday. But Aria not in the top of my list 😅🙏
GGuest UserWe stay at this hotel very regularly. The location, the large room, the price – everything is absolutely good. The only thing is the breakfast could be a bit better, but then the room rate would probably go up too.
Hotel near Tunjungan, Genteng 50% of visitors choose this area
Price per night from:US$ 15
8.3/10
Very Good
LLINBAOYThe room was clean. It's about a 10-15 minute walk to the largest mall, or a 5-minute Grab ride. There's also a McDonald's along the way. Several convenience stores are just a 2-3 minute walk next door, which is handy for grabbing water and such.
AAnonymous UserBefore I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!