Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 1, 2026|Heritage King Suite
Yizhuangfantexi
Hotel Majapahit Surabaya MGallery is absolutely stunning, though it might be a bit spooky if you're staying alone. Considering how long it's been around, the service and facility maintenance are quite decent.
Breakfast: The food quality is good, with a wider variety compared to hotels in Bali, and it's not just typical 'Western' fare.
Cleanliness: There are a few minor details that could be cleaner, but it's not a deal-breaker.
Facilities: The power outlets seem to be British standard. There's one adapter in the room that can convert to European standard. I recommend bringing a power strip as one outlet won't be enough. Also, the outlets by the desk are linked to the master switch by the bed, so they lose power when you turn it off (this is crucial to remember). I suggest using the outlets near the floor by the bathroom door, as they are not connected to the master switch.
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Price per night from:TWD 2,116
Posted on Aug 25, 2026|Twin Guest Room
Zoom Explore^^My overall stay at the DoubleTree by Hilton Surabaya was excellent. The hotel is conveniently located in the city center, with easy access to restaurants, shopping malls, and attractions. The hotel itself is modern and comfortable, with spacious rooms and very comfortable beds, ensuring a good night's rest after checking in.
The staff were very friendly, warm, and proactive. The breakfast offered a wide variety of options, including Western, Chinese, and local specialties, all of good quality. The hotel facilities are comprehensive, with a swimming pool and gym, making it suitable for both business travelers and tourists.
Overall, it's a highly recommended hotel. Its location, room comfort, and service are all major advantages, and I would definitely consider staying here again on my next visit to Surabaya.
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Price per night from:TWD 1,773
Posted on Sep 23, 2026|Suite
Guest UserHighly recommended! The room was clean, tidy, and not at all creepy. Plus, I got an amazing view. They also provided plenty of snacks and drinking water. I felt so comfortable staying here, I didn't want to leave!
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Price per night from:TWD 877
Posted on May 29, 2026|Superior Double Room
Guest UserWe enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.
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Price per night from:TWD 808
Posted on Jul 29, 2026|Superior Twin Bed
Denniz-zhengIt was cheap and the location was great, less than a 10-minute walk to a big shopping mall. We booked it for two nights before our volcano trip, so we didn't really get much sleep. Honestly, though, a lot of things in the room were a bit run down. There was no hairdryer, the sink was clogged, and my travel companion's bedsheet was replaced with a very stained one, which we had to ask the front desk to change again.
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Price per night from:TWD 431
Posted on Sep 25, 2026|Deluxe King Room
Anil DhopeAria Centra hotel in Surabaya: Great Stay with Outstanding Service!
I stayed at the Aria Centra Hotel Surabaya for four nights. The location is perfect—close to all the interesting places in the city. The breakfast was very good, and the breakfast manager, Mr. Yoga, was incredibly friendly. He always made me a Cappuccino and informed me of the daily specials. The reception trainee staff Mr Ibrahim helped me booking Grab cab to airport with advanced features of Grab and facilities at reception are of a good standard.
My only feedback is that the linens, bedsheets, and towels look a bit old but the house keeping staff were too good.
Overall, my stay was very comfortable, and I highly recommend this hotel for its location and excellent staff.
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Price per night from:TWD 759
Posted on Apr 6, 2025
Guest UserThe room is a bit stuffy but clean, the bathroom is big and clean. There is no hot water, the water sometimes gets small by itself, the AC is cold, the bed is big. The location is close to the town square so there are quite a lot of people selling. Recommended if you are not often in the room because the TV cannot be turned on
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Price per night from:TWD 191
Posted on Sep 20, 2026|Standard Room with Double Bed
Guest UserThe location is in the city center, making it convenient to take a taxi to the zoo, Gubeng train station, Submarine Museum, and Cheng Ho Mosque. There's food available on the ground floor (the Indonesian congee in picture two), so if you arrive at night, you don't need to leave the hotel to find something to eat, and it seems like it's also available at lunchtime. There's a bar on the ground floor where you can buy drinks, but if you want individually packaged drinks, you can simply exit the hotel lobby and turn left (north) to the convenience store next door, which is very convenient.
The room itself is decent; the air conditioning works well. The hotel doesn't provide bottled water, but it does offer disposable slippers, toothbrushes, and a hairdryer, so the amenities are quite acceptable. The front desk offers free luggage storage.
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Price per night from:TWD 554
Posted on Nov 24, 2025
Anonymous User
Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!
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Price per night from:TWD 529
Posted on May 21, 2024|Female Capsule
Hung Hiu TungA very cheap choice. Not much facilities provided by the hotel, for example no dryer, shampoo and bath gel. The room has locker, pretty small, my luggage doesn’t fit in, so I just place my suitcase outside the capsule. I think it’s okay because Indonesia is quite safe. Staff are helpful, check in and out is quick. Nice for an overnight short stay if you have a low budget.
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Price per night from:TWD 216