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Posted on Jan 18, 2026
Guest User
Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).
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Price per night from:TWD 851
Posted on Apr 16, 2026|King Room
Guest UserThis hotel represents exceptional value for money, with quality rooms and exceptional services. I stayed 3 nights in April 2026, and i have wonderful view on the 8 floor. This trip was combination of business and pleasure. The breakfast had a range of options, catering for western and Indonesian tastes. However, it would be nice if milk was refrigerated, as with other Marriot group properties in Bal. There is a supermarket across the street and very large hypermarket about 5 minute walk from the hotel. An excellent bakery is 2 minute walk from the hotel. This hotel is not near major shopping malls, but they can be easily reaching via a grab taxi for about $2 in 10 mins. The bed was super comfy and arm chair was great. However, the desk height was not really appropriate and do not sufficient for business work. However, I completed most work in the armchair with pillows for the laptop. Excellent range of TV channels including BBC and CNN. An ice bucket costs 50,000 IDR. ($4 Aus dollars) I used the pool which was great on 2nd floor with city views. Unfortunately, the hotel is situated on extremely busy road and be careful when walking on the sidewalks (footpaths), it can be easy to fall. Still, I would highly recommended this hotel for the price paid and outstanding service and room quality for 4 star establishment. .
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Price per night from:TWD 1,487
Posted on Jan 2, 2026|Deluxe King Room
ElisaDanielleThe jacuzzi, steam room and pool are a little worn down but the gym is huge and the spa is nice. The room itself was really comfortable and well-kept. Also, the hotel is just a 5-minute walk from DeliPark Mall Medan, which is a huge mall. All in all, I would stay here again if I visit Medan again in the future.
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Price per night from:TWD 2,261
Posted on Apr 23, 2026
Anonymous User
Kama Hotel in Medan is a highly recommended 2-star budget hotel, particularly praised for its central location in the historic Kesawan district. It is often described as a high-value choice for travelers who want to be steps away from Medan's iconic landmarks and culinary hotspots.
Key Review Highlights
* Prime Location: Guests consistently rate the location as its best feature. It is directly opposite the legendary Tip Top Restaurant and a 2-minute walk from Tjong A Fie Mansion.
* Praised Breakfast: The buffet breakfast receives high marks for variety and taste, featuring local specialties like fried rice and traditional snacks.
* Service: Staff are frequently described as friendly and accommodating, often going out of their way to help with luggage or early morning packed breakfasts for airport runs.
* Amenities: All rooms include AC, flat-screen TV, electric kettle, and private bathrooms with hot water.
Pros & Cons
💡 Tip: Ask for a room at the back of the hotel if you are a light sleeper, as street-facing rooms can be noisy until late at night.
Pros :
* Walking distance to Medan Train Station (10 mins)
* Close to Merdeka Walk and Pajak Ikan Lama
* Clean, modern bathrooms with strong water pressure
* Free, high-quality WiFi in all rooms
Cons :
* Some rooms are very small with no windows
* Street noise can be loud in front-facing rooms
* 6th floor might require walking up a flight of stairs
* Limited on-site parking; ”preman” may charge extra
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Price per night from:TWD 545
Posted on Nov 5, 2025|Deluxe King Room-Smoking
Anonymous UserThe environment is good, located in the heart of Medan, close to shopping malls and not far from the Medan city rail station. Taxis are also convenient. It's worth noting that Medan Airport is quite a distance from the hotel, about a 1-hour taxi ride.
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Price per night from:TWD 1,329
Posted on Oct 8, 2025|Superior Double Room
西蒙子No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers.
The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough.
Staff helped to bring luggage to the room.
The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.
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Price per night from:TWD 774
Posted on Jul 21, 2025|Deluxe Twin Room
Anonymous UserVery nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.
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Price per night from:TWD 1,119
Posted on Nov 4, 2025|Superior Room with Double Bed
Baofengxue
Not bad, pretty decent value for money. Breakfast was okay, but the hotel's surroundings aren't very convenient. Medan itself also feels quite chaotic.
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Price per night from:TWD 951
Posted on Apr 6, 2026
Guest User
The apartment is very spacious, which makes it a great choice, especially for family gatherings. The room was very clean, and the price is very reasonable for the size and value offered.
However, the apartment would benefit from some updates, as the mattresses feel quite soft and old. Replacing the mattresses, pillows, and blaket would significantly improve comfort and make the stay even better.
Overall, this is a good place for families looking for a spacious and affordable stay, and with a few upgrades to the bedding, it would be perfect.
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Price per night from:TWD 975
Posted on Mar 6, 2026|Deluxe Room
Sky Night 25Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
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Price per night from:TWD 588