Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
421 reviews
8.9/10
1 night
From MXN$483
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9.3/10
Great
GGuest UserBooked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).
PPeachy14We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
AAnonymous UserKama Hotel in Medan is a highly recommended 2-star budget hotel, particularly praised for its central location in the historic Kesawan district. It is often described as a high-value choice for travelers who want to be steps away from Medan's iconic landmarks and culinary hotspots.
Key Review Highlights
* Prime Location: Guests consistently rate the location as its best feature. It is directly opposite the legendary Tip Top Restaurant and a 2-minute walk from Tjong A Fie Mansion.
* Praised Breakfast: The buffet breakfast receives high marks for variety and taste, featuring local specialties like fried rice and traditional snacks.
* Service: Staff are frequently described as friendly and accommodating, often going out of their way to help with luggage or early morning packed breakfasts for airport runs.
* Amenities: All rooms include AC, flat-screen TV, electric kettle, and private bathrooms with hot water.
Pros & Cons
💡 Tip: Ask for a room at the back of the hotel if you are a light sleeper, as street-facing rooms can be noisy until late at night.
Pros :
* Walking distance to Medan Train Station (10 mins)
* Close to Merdeka Walk and Pajak Ikan Lama
* Clean, modern bathrooms with strong water pressure
* Free, high-quality WiFi in all rooms
Cons :
* Some rooms are very small with no windows
* Street noise can be loud in front-facing rooms
* 6th floor might require walking up a flight of stairs
* Limited on-site parking; ”preman” may charge extra
AAnonymous UserThe stay was very comfortable. The room was spacious and clean, which made it very pleasant. Although there is a club on the top floor, the noise didn’t really disturb me. The breakfast was also good and enjoyable.
EElmutI stayed here with my family during our holiday in Medan. Although the hotel is a bit old, it has its own charm. The breakfast was excellent, offering a wide variety of options. Traveling with a young child, we especially appreciated the nice swimming pool, which made our stay very enjoyable.
GGuest UserWe stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.
HHaris Adam Febriantowell the hotel is very clean, and this is personal experience i got very nice sleep here
the location also very close with the city of medan so very comfortable
GGuest UserThe service was good, one highlight to afternoon staff, when I approach the counter for check in, there is one one man came to reception in the middle of my registration and asking about the room availability, I expect the staff will say, can I get back to you? let me handle her first, but instead he check the room availability on the different system beside mine. At last he handled me. He might be only make sure that there is room vacant, but you can only focus on who come first and then you can move on to another, after all its accor brand. Overall experience the room is clean, the bathroom very god and clean. Will be back for sure
GGuest UserThe apartment is very spacious, which makes it a great choice, especially for family gatherings. The room was very clean, and the price is very reasonable for the size and value offered.
However, the apartment would benefit from some updates, as the mattresses feel quite soft and old. Replacing the mattresses, pillows, and blaket would significantly improve comfort and make the stay even better.
Overall, this is a good place for families looking for a spacious and affordable stay, and with a few upgrades to the bedding, it would be perfect.