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Posted on Jan 18, 2026
Guest User
Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).
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Price per night from:AU$ 38
Posted on May 17, 2026
esuke88This is my first time staying here, and I must say the room is incredibly cozy and pleasant. With 3 elevators available, it's super convenient and saves you from any long waits to move between floors. Plus, it's conveniently located near Starbucks, APJ, and Genk Steak. So convenient!
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Price per night from:AU$ 62
Posted on Jan 19, 2026|Deluxe King Room
Peachy14We love our stay here. The room was spacious, clean and spotless. Bed was very comfortable. Bathroom was also clean and well maintained. Shower gel and lotion with lightly lavender scented were our favorites.
Breakfast was very delicious with western, asian, and local cuisine.
We also love the service that all the staff provided. Especially the receptionist that helped us had a smooth check in.
Overall we have a great stay here and will definitely stay here again the next time we visit Medan.
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Price per night from:AU$ 100
Posted on Apr 23, 2026
Anonymous User
Kama Hotel in Medan is a highly recommended 2-star budget hotel, particularly praised for its central location in the historic Kesawan district. It is often described as a high-value choice for travelers who want to be steps away from Medan's iconic landmarks and culinary hotspots.
Key Review Highlights
* Prime Location: Guests consistently rate the location as its best feature. It is directly opposite the legendary Tip Top Restaurant and a 2-minute walk from Tjong A Fie Mansion.
* Praised Breakfast: The buffet breakfast receives high marks for variety and taste, featuring local specialties like fried rice and traditional snacks.
* Service: Staff are frequently described as friendly and accommodating, often going out of their way to help with luggage or early morning packed breakfasts for airport runs.
* Amenities: All rooms include AC, flat-screen TV, electric kettle, and private bathrooms with hot water.
Pros & Cons
💡 Tip: Ask for a room at the back of the hotel if you are a light sleeper, as street-facing rooms can be noisy until late at night.
Pros :
* Walking distance to Medan Train Station (10 mins)
* Close to Merdeka Walk and Pajak Ikan Lama
* Clean, modern bathrooms with strong water pressure
* Free, high-quality WiFi in all rooms
Cons :
* Some rooms are very small with no windows
* Street noise can be loud in front-facing rooms
* 6th floor might require walking up a flight of stairs
* Limited on-site parking; ”preman” may charge extra
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Price per night from:AU$ 24
Posted on Mar 8, 2026
Anonymous User
The stay was very comfortable. The room was spacious and clean, which made it very pleasant. Although there is a club on the top floor, the noise didn’t really disturb me. The breakfast was also good and enjoyable.
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Price per night from:AU$ 59
Posted on Sep 21, 2025
ElmutI stayed here with my family during our holiday in Medan. Although the hotel is a bit old, it has its own charm. The breakfast was excellent, offering a wide variety of options. Traveling with a young child, we especially appreciated the nice swimming pool, which made our stay very enjoyable.
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Price per night from:AU$ 34
Posted on Oct 18, 2025
Haris Adam Febriantowell the hotel is very clean, and this is personal experience i got very nice sleep here
the location also very close with the city of medan so very comfortable
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Price per night from:AU$ 54
Posted on May 28, 2026
syafitri wardaniBesides being close to home, this hotel has been renovated and is now much more aesthetic. It has a swimming pool, a gym, and the breakfast is delicious. Highly recommended if you're looking for a great staycation!
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Price per night from:AU$ 33
Posted on Apr 25, 2026
Anonymous User
I recently stayed at Grand Sakura Hotel in Medan, and overall, it was a decent experience—especially for the price.
The hotel is located in a pretty strategic area, making it easy to get around the city and access nearby attractions, shopping spots, and transportation. Many guests also highlight the convenience of its location and accessibility.
The room was spacious and fairly comfortable, with basic amenities like air conditioning, TV, and WiFi. Cleanliness was generally acceptable, although some areas could use better maintenance and attention to detail.
One of the positives is the staff—they were mostly friendly and helpful during the stay, which made the experience more pleasant. The breakfast offered a decent variety of food, though sometimes items were not refilled quickly during busy periods.
However, there are a few downsides. Some guests have reported issues like noise (especially from air conditioning units), occasional maintenance problems, and inconsistent service at the front desk. The facilities are also quite basic, so don’t expect anything luxurious.
Overall, Grand Sakura Hotel is a good budget-friendly option if you’re looking for a simple and convenient place to stay in Medan. It’s best suited for short stays or travelers who prioritize location and value over luxury.
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Price per night from:AU$ 25
Posted on Mar 1, 2024
Евгений
Room with a window, with normal Wi-Fi. There is a large work desk, a large bed. The only thing missing is a refrigerator. This is one of the best hotels in the city, so we can safely recommend it for check-in.
Hearty breakfasts, a restaurant downstairs where you can eat throughout the day for not the highest prices. Good location next to a large shopping center, supermarket and night food outlets.
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Price per night from:AU$ 21