attempted to rip me off to stay during the storm, first, they never returned my messages about getting stuck in Jamaica. so i came the office 2 times with no resolution. So Icall them the night before I check out at 6-7pm, and they say Sorry we can't offer you a room! So I try to leave and fly out, and LONG story short, I come back PRIOR to my check out time 9am - to regroup and find shelter. So they come and say - ok we have a room- I think they will do it at the same or less rate I paid... ohhh no - they tried to charge me 200 American per night!!!!
I enjoyed the location, the customer service was great at the dining area and the front desk. The bedroom was clean, comfortable and well maintained. The veranda area had tables and chairs with Sun lounge with views to the garden and the pool.
I stayed two nights in the one bedroom apartment. The hotel is quite dated, and apparently shares occupancy with two other hotels so beware of that during booking. Easy beach access, a great gift shop with snacks, souvenirs, etc. The service is kind, friendly, and honest. Would probably stay again in another room type.
Negril offers a variety of popular luxury hotels, each with unique styles, top-tier amenities, and exceptional experiences. Azul Beach Resort Negril (from PLN 1,074) is one of the top luxury hotels for a memorable stay.