Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 1, 2026
unsweetenedharibo
I had a wonderful end-of-year stay at Chalet Ivy Weiss. Everything was great – the beds and food were excellent, the spa was comfortable, and the staff were incredibly welcoming. They even helped me book transportation to and from the hotel. I'd definitely stay here again next time I'm skiing.
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Price per night from:AU$ 305
Posted on May 28, 2026
Guest UserI was looking forward to my stay in Setsu Niseko but I feel disappointed with their breakfast.
Maybe it’s green season, breakfast choices is based on Ala carte and very limited to same menu; kids have to eat the same thing everyday, no other choice.
Parking: no complimentary parking for hotel guest, you have to pay JPY2000/day.
Pro: room is spacious, onsen is good, hotel is very clean!
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Price per night from:AU$ 288
Posted on Apr 8, 2026
Ying, Stacey
The staff at Park Hyatt are incredibly attentive and thoughtful. The front desk ladies are not only beautiful but also very meticulous and considerate, especially kind and warm towards children. This time, I'd like to extend a special thanks to the hotel's reservations department for taking care of a returning guest like me by promptly upgrading our room, which made our trip incredibly comfortable and enjoyable. The hotel's ski valet is a major reason why we ski here; it saves so much effort when you're tired from skiing. Last year, I remember there were enthusiastic staff members who helped with putting on and taking off ski boots; it seems that service isn't available this year. It would be even better if it were! 😄 Thank you! 🙏
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Price per night from:AU$ 443
Posted on May 12, 2026
Guest UserThis hotel is located on a hilltop, offering fantastic views of both the lake and the sea. We stayed in a lake-view room this time and even caught a fireworks display at night, though they were a bit small. The sunrise in the morning was absolutely beautiful, with a very tranquil lake. While the hotel is a bit older, the amenities and service are still top-notch. I really love this hotel.
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Price per night from:AU$ 386
Posted on Apr 21, 2026|Deluxe Family Twin
Guest UserOur group of four occupied a single room to facilitate conversation. While the room was somewhat compact for four beds, the breakfast offered was excellent with a wide variety of choices. The counter staff were proficient in English, and the hotel provided English television programming, unlike other establishments. The staff consistently demonstrated courtesy and friendliness, and were highly capable of addressing our inquiries.
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Price per night from:AU$ 159
Posted on Apr 8, 2026
Micksuva
We had a wonderful stay at your property in Niseko. Everything exceeded our expectations. The accommodation was very clean, comfortable, and beautifully maintained.
We especially appreciated the thoughtful complimentary snacks and refreshments that were prepared for us. It was such a lovely touch and made us feel truly welcomed.
Thank you for the excellent hospitality. We would absolutely love to stay here again in the future.
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Price per night from:AU$ 170
Posted on Jan 20, 2026|Japanese-Style Room 24 Sq M
XiaopaokakaThis hotel is a hidden gem where I stayed for three nights. It has four floors, with the entrance and front desk located on the second floor, accessible by an elevator. On the first floor, there are separate male and female onsens (hot springs), each with three indoor baths and one open-air bath. The changing rooms are equipped with washing machines and dryers (laundry costs a very affordable 100 yen per wash, and you can buy a laundry pod at the front desk for 100 yen).
The hotel offers a set breakfast (included with the stay) and dinner (can be added on arrival for 3300 yen per person), both served individually rather than buffet-style. Breakfast times are 7:00, 7:30, or 8:00 AM, while dinner is at 6:00, 6:30, 7:00, or 7:30 PM. There's a friendly Chinese-speaking staff member from Beijing at the front desk.
The guest rooms are Japanese-style tatami rooms, offering views of Lake Toya and a popular photo spot. Each room includes a safe, kettle, cold drinking water, sterilized cups, a writing desk, a table lamp, a massage device, and lotion, among other amenities. The hotel also features a coffee bar and a souvenir shop near the front desk.
Each room has a toilet and a sink, but no shower. The only downsides are that the entrance door to the room and the bathroom door are quite low, probably around 1.8 meters, and there's no drying room for ski gear (though with permission, you can place your ski equipment on the floor in the front desk area). The air conditioning has three powerful settings, so it never felt cold. The windows are double-paned.
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Price per night from:AU$ 78
Posted on Jan 7, 2024|Quadruple Room-Non-Smoking
JasonsyhA very affordable lodge to book if you intend to snowboard/ski for long! Although location is slightly far from hirafu and other mountains, they offer bus services there. Also there is free shuttle buses back from the mountains which stops opposite the lodge!
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Price per night from:AU$ 75
Posted on Jul 11, 2026
MrGmanWe got a Japanese room and this was clean. It's an older ”luxury” hotel that is showing it's age with wear on carpets, walls and bathroom. Hotel would add lots value just replacing hallway carpets. It's selling point is the waterfront view of fireworks and the rooftop onsen which provided a beautiful view of the lake and mountains. We stayed during foggy weather, and the view from the natural mineral water filled onsen was magical. Despite all the guests, Onsen was always empty when visited so nice unlike other hotels on this trip. Breakfast buffet quality was ok, and built for masses. Bus stop is right in front of hotel but buses run infrequently to jr station or to crater. Overall good memorable stay.
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Price per night from:AU$ 156
Posted on Mar 3, 2026|Deluxe Suite With Tatami
NabellachanceWe stayed at Niseko Towers and overall had a mixed experience.
The location is great if you’re driving, as there is plenty of parking available. Without a car, however, it may feel less convenient. The building has an onsen on-site, which was a nice touch after a long day out.
One of the biggest positives is the size of the apartment — it’s very spacious, with more than enough room for large luggage and ski gear. This makes it comfortable for longer stays.
However, there were some downsides. The bed was quite hard, and we both woke up with back pain during our stay. Unfortunately, the breakfast was disappointing — very limited selection and lacking in quality. It didn’t feel like much care was put into the overall hospitality experience.
In summary, the space and parking are strong points, but improvements in bedding comfort and breakfast quality would make a big difference.
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Price per night from:AU$ 106