Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 5, 2026|Deluxe Twin Room With Cypress Onsen View Bath - Non-Smoking
duhjerrellStayed here for 2 nights, experience was near perfect. Service and food were fantastic. Would highly recommend this to my friends and family and come back again.
Pros:
- Food, service was nothing short of exceptional. From the moment you step in, you’re treated like they want you there.
- Hotel provides a free shuttle van to the Lake Toya fireworks which occurs daily. Works well for those who don’t drive.
- Lounge, mini-arcades available for guests at the second floor.
- There are 22 rooms in the hotel in total. Its small size is its selling point, as attention to guests can be kept high.
Cons:
- Meal options were similar on both days, though the kitchen did try to vary it. Would be good if more variety can be included for guests staying > 1 night.
- Smart TV option was lacking. If the hotel can upgrade their TV to a smart one, in-room experience would be better.
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Price per night from:RUB 18,788
Posted on Jan 1, 2026
unsweetenedharibo
I had a wonderful end-of-year stay at Chalet Ivy Weiss. Everything was great – the beds and food were excellent, the spa was comfortable, and the staff were incredibly welcoming. They even helped me book transportation to and from the hotel. I'd definitely stay here again next time I'm skiing.
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Price per night from:RUB 14,407
Posted on Jun 7, 2026
Guest User
I had a wonderful stay at Ki Niseko. The location is excellent, offering convenient access to the slopes, restaurants, and nearby attractions. What truly stood out was the exceptional service from the staff, particularly those at the concierge, spa, and restaurant. Everyone was friendly, professional, and always willing to go the extra mile to make our stay comfortable.
The hotel amenities were also very good, with well-maintained facilities that enhanced the overall experience. The only area for improvement would be the dryer, which was not as effective as expected. Aside from that minor issue, everything else exceeded expectations.
Overall, Ki Niseko delivers a high-quality stay with outstanding hospitality, and I would happily recommend it to anyone visiting Niseko.
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Price per night from:RUB 7,210
Posted on Jun 7, 2026|2 Bedroom Suite - Twin Bed
GW stevenVery spacious house. The three of us booked an apartment suite with two bedrooms, two bathrooms, an open kitchen, and a large living room. The house was very clean. The fridge had three complimentary drinks already in it, as informed by the front desk.
The area is surrounded by hotels. We drove in the evening and parked in the underground garage, then didn't go out again. So, I'm not sure how convenient the surroundings are.
It's about a 12-minute drive to Takahashi Farm, which felt quite convenient.
It's a good hotel if you don't rely heavily on hotel services. It's great for self-sufficient travelers. The price is generally acceptable.
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Price per night from:RUB 9,146
Posted on Feb 6, 2025|2 Bedroom Premier Suite
mablehsu
A cozy hotel
Front desk staff is friendly and willing to help with everything
The breakfast is of good quality and the environment is comfortable
The room is clean and has good circulation, making it as comfortable as home.
Overall, it will be my next choice for Niseko
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Price per night from:RUB 16,492
Posted on Dec 15, 2025
Guest User
Right at the centre of Hirafu - you have to walk a bit upslope to the ski lifts. Check in is at another building / hotel so beware if you're not driving.
The space is well equipped with a full kitchen and washing machine, as well as heaters. There is also a ski locker on the ground floorwhere you can pit your ski equipment. However we noticed a smell of fresh renovating works once we entered the room - though we're not sure where that came from.
If you're driving, beware they only have 2 parking spaces in front of the building which are not designated for guests. So if someone else parked that space, you have to find somewhere where you're not considered a hassle. Note you are not supposed to park behind the building nor the space next to the 2 parking spaces.
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Price per night from:RUB 8,960
Posted on Aug 8, 2026|Japanese Room With Mountain View Non Smoking(buffet)
Lyndsay_XThis is a long-standing four-star Japanese onsen ryokan in Lake Toya, located at the entrance of the onsen town. If you're driving from Muroran, it's the first hotel you'll reach, making it very convenient for loading and unloading luggage with a chartered car.
The female staff at the front desk spoke fluent English with no accent and at a moderate pace, making communication very smooth. Her English proficiency was even better than the front desk staff at Hilton Niseko.
The service follows a traditional Japanese ryokan style. Upon check-out, they print the accommodation tax receipt and place it in an envelope, adding a nice touch of formality.
The stay included dinner on the night of arrival and breakfast the next morning. The restaurant offered great views and a wide variety of food choices. There were many individual travelers and almost no tour groups, making it good value for money, though the food taste was only average.
The onsen facilities met four-star standards, with appropriately sized pools and uncrowded shower areas. However, the changing rooms lacked lockers; clothes had to be placed in open baskets, with only small cabinets available for locking valuables, so privacy for clothing storage was somewhat limited.
The hotel is not far from the fireworks boat pier, but it's not the closest, and the fireworks boat experience was mediocre. Being at the end of the onsen town means a bit of a walk to reach the shops.
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Price per night from:RUB 12,323
Posted on Feb 28, 2026
Guest User
The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh.
The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early.
The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM.
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Price per night from:RUB 8,103
Posted on Jun 24, 2026
Anonymous User*⭐ Amazing stay at Toya Kanko Hotel with Lake View*
Booked a Lake View room and the view was unreal — woke up to Lake Toya right outside the window. At night we could see fireworks from the room, zero crowds needed. Felt so special.
*Highlights:*
1. *Private onsen option*: Booked a private family onsen and it was worth every yen. Clean, spacious, and relaxing with lake views. No rushing with others.
2. *Fireworks*: Room faced the lake so we watched the nightly summer fireworks from bed. Hotel staff even told us the timing. 10/10 experience.
3. *Room*: Spacious Japanese-Western room, tatami + bed. Clean and well-maintained.
4. *Location*: Right by the lake + short walk to shops. Buffet dinner had local Hokkaido food too.
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Price per night from:RUB 7,086
Posted on Aug 3, 2026|Single Room with Mountain View
Anonymous UserA dated place. Old fashioned tap mixer and door set. Toilet very small and the door cannot even open fully. Worst, there's still a step to it. Have to be very careful, specially with the wet floor after the shower. They claimed it's a mountain view, it's just trees actually - cannot even see far! Bed was uncomfortable with only a small pillow. The floor at the men onsen is very disgusting! It's a far cry from the photos here. Don't recommend at all!
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Price per night from:RUB 3,549