Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 7, 2025
Manyouyuzhou
The room is smaller than expected, and the suite has only one bathroom. The service is average, and the environment and facilities are very good. In short, there are not many surprises.
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Price per night from:HK$ 7,981
Posted on Jul 10, 2024
Guest User
Great hotel, room had a small kitchen area which was useful as we cooked in a few nights. Bar area in the evening was pleasant. Breakfast was plentiful and lovely to sit on tables outside near the pool area. Didn’t use the pool but it looked ok and well used by other guests. Equally there was an outdoor bbq area - very handy. Concierge was extremely helpful recommending places to visit and restaurants. Parking was easy, lots of spaces but have to pay extra per night.
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Price per night from:HK$ 3,570
Posted on Feb 10, 2020
冰镇三文鱼The private beach is nice and open. Free snorkeling equipment can be borrowed. Boating and other equipment are charged. Drive for half an hour from OGG. If you live in the pacific whales foundation for whale watching, you don't have to rush to whale watching town. It has a branch in maalea closer to the hotel.
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Price per night from:HK$ 6,489
Posted on Dec 29, 2024
Guest User
The front desk receptionist was very upset. Although I requested to arrange twin beds in two rooms more than two months in advance, Ctrip obviously did not do its job well. Three generations of grandparents and grandchildren came out for vacation, but they only arranged two large beds. How could people sleep? Finally, after communicating with the front desk receptionist again and again, the problem was solved! It was not Ctrip customer service who helped me solve the problem! Remind guests who book overseas hotels that if you have any requirements for the room, it is best to communicate with Ctrip customer service by phone to confirm it! ! !
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Price per night from:HK$ 5,564
Posted on Jul 16, 2025
Guest User
Well it’s just time for a renovation at the Grand Wailea. All the little slides to connect each pool are closed. The Grotto spa is closed. Phone in the room didn’t work and keys stopped working on the first day for the door. With that said it’s still a nice place and can still have plenty of fun. If you haven’t been in a year or more, you will probably be disappointed. We normally go every year for at least one day and it’s slowly declining. The attached pic is considered ocean view just for reference.
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Price per night from:HK$ 4,644
Posted on Jun 5, 2024|Premium Room, 1 King Bed, Courtyard View
AndSo, there were no toiletries and they did not provide though we requested - simple toiletries like toothbrush, tooth paste and razors. This was unlike other hotels which we stayed in O'ahu and Kauai, they were given upon request and given daily knowing that you have requested the 1st day. The pillows were soft and when we requested for them, they came back with 'unavailable', though they managed to get them the next day. The room was made, except for the beds (interesting) and cup was not washed though we left it soaked by the basin for the ease of the housekeeper. The counter that provided beach towels closed by 5pm? The pool is quiet and dead. Haha. Its an average stay.
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Price per night from:HK$ 2,177
Posted on Mar 3, 2026
ManaSuisse
Very nice hotel right on the beach but lots of rocks there therefore have to walk a bit to get to a part of the beach with no rocks. Strong waves and currents in winter so not good for young kids or beginners swimmers but good for surfing and boogie boarding. You can see turtles swimming near the beach and further afar lots of whales from December to March. Hotel have many swimming pools (and one fun slide) but only like 3ft deep so good for kids but a bit boring for adults. Only one restaurant, it's Duke. And one small shop selling Starbucks coffee. Our unit was on 10th floor in the main building and had a big balcony with a beautiful view on West Maui Mountain. We had a very pleasant stay in this location and would love to come back!
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Price per night from:HK$ 2,953
Posted on Oct 12, 2025
Anonymous User
Facilities: Very new, but the mattress is very soft, soft to the point of collapse, like hard beds can avoid lightning.
Hygiene: OK
Environment: good
Service: Great difference, three people stay, the booked room type has a combed bed. After arriving, I found that it was not laid, and there was no three-piece suit of combed bed in the room. I called the front desk to communicate with the front desk that there was no cleaning staff to pick it up and shop by themselves. After I went down and took it, I found that the front desk gave us four pillowcases, a blanket and a pillow, no sheets and quilts. We called the front desk again, and the front desk said that other beddings had not been dried in the dryer. Okay, let's call us again. I didn’t wait for the phone all night, it was too much.
I contacted Trip.com as soon as possible the next day. Although there was a time difference, Trip.com responded in a timely manner and quickly provided us with a solution. But this hotel can really avoid lightning.
And this hotel forces destination fee 25 knife a day, you can change the snacks in the hotel canteen according to one knife and one credit (for reference: a pack of Honolulu cookies costs more than 20 credits), parking fee is 35 knives a car a night, you can think twice before you set it
The picture shows a combed bed made of four pillowcases and disposable bath towels
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Price per night from:HK$ 3,434
Posted on Jul 3, 2023
Ga-eun
I really liked the spacious room with a classic feel. However, the floor was not cleaned at all, so I had to wear shoes.. The cleaning part was very disappointing.
Still, the auxiliary facilities swimming pool and morning coffee bar were very impressive.
Another advantage of this hotel is that there is a very beautiful beach nearby.
I won't go there again... but next time I really want to go to a place right in front of the beach!
Still, the view from the room was nice and nice.
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Price per night from:HK$ 2,181
Posted on Feb 23, 2024|Mountain-Side Two Queen Room
XiangzixuanThe Four Seasons Hotel really lives up to its reputation. The overall service is very good, and the room layout is also great. The swimming pool in particular is very impressive. However, I feel that the service for foreign tourists can be more detailed.
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Price per night from:HK$ 6,535