Guest User
October 25, 2021
I booked the best suite in the hotel. The room may have been cleaned when I first checked in. There was no mineral water in the room. My wife and I went out for dinner and asked for mineral water at the front desk. When we returned to the room, we discovered that mineral water was already placed during our time out. After a while, a leader-like service staff knocked on the door with the cleaning agent, and asked in a very blunt tone whether we did not have mineral water. We explained "just saw", as if we did something wrong. At this time, the wife asked if she could give an extra roll of toilet paper. The stomach is not good these days. The answer I didn't expect was, "If you need more toilet paper, you can buy it at the canteen!" My wife and I looked at each other with a blank look.
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