Before booking the hotel, I checked out the reviews and was a little apprehensive after reading some of the more recent poorer ones. However, within a few minutes of stepping into the hotel and then our room, my mind was put to rest and I realised that these people are the type who will complain about everything and anything!! My family and I immediately felt welcomed. Check-in was quick and seamless. The hotel rooms were very impressive - a great size, great view, very clean and wonderful facilities (TV with lots of channels, kettle, storage etc). The bed was massive and extremely comfortable. The outdoor space was very well maintained. There was a good selection of pools for all the family and lots of sunbeds and space surrounding them. We spent lots of time at the football pitch/tennis court, which was a bonus. It's about a 15-20 min walk from the resort centre, but as we were half-board and not massive fans or Irish bars etc, and with a shopping centre right next door, the location was perfect for us. There's also a beach a few minutes walk away where the sunbeds are free, which I thought was brilliant, especially as you'll normally pay at least €10 for a sunbed anywhere else. All the staff, from reception, entertainment and lifeguards to resturant, cleaning and maintenance, were very polite and courteous. There was always a great variety of food, with a different theme every night. The fresh langoustines were a stand-out, and I wish I'd had more!! All in all, a great holiday and we will definitely be back!