Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall.Show More
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Highlights
Ideal location
Free parking
Lots to do
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All Amenities
Property Description
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall.
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4.2/5
Very Good
Great location by hotel’s zone. Nice property facilities. Great breakfast variety.
All 60 Reviews
Surroundings
Airport: Cancún International Airport
(23.7km)
Landmarks: Zona Hotelera Cancun
(180m)
Landmarks: Playa Gaviota Azul
(180m)
Landmarks: Grand Fiesta Americana Coral Beach Cancún
(230m)
Landmarks: Los Cubos de Forum
(250m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe King Room
1 King bed
Has window
Non-smoking
Private Bathroom
Private Toilet
Room Details
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5
Superior King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
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6
Superior Room With Two Double Beds And Sea View
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
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4
Honeymoon Suite Ocean Front
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
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4
Deluxe Oceanfront Room With Two Double Beds
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
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8
Altitude king Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Wardrobe
Room Details
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9
Altitude king Suite Ocean Front
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
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4
Standard King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Wardrobe
Room Details
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4
Altitude Suite Ocean Front
1 King bed or 2 Double bed
Has window
Non-smoking
TV
Private Toilet
Room Details
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Deluxe Room with Two Double Beds
2 Double bed
Has window
Non-smoking
Private Toilet
Room Details
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8
Altitude Corner Suite Partial Ocean View
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
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4
Ocean Front Presidential Suite
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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4
Deluxe Guest Room, 2 Double, Partial Ocean View
2 Double bed
Has window
Non-smoking
Private Toilet
Room Details
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Deluxe King Room with Partial Ocean View
1 King bed
Has window
Non-smoking
Private Toilet
Room Details
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4
Deluxe Ocean Front king Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
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Standard Room, 2 Double Beds, City View
2 Double bed
Non-smoking
Private Toilet
Room Details
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4
Oceanfront Family Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Minibar
TV
Private Toilet
Room Details
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7
Altitude two double Suite
2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Wardrobe
Room Details
Check Availability
11
Altitude Corner Suite Ocean Front
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Private Toilet
Room Details
Check Availability
9
Altitude Master Suite Ocean Front
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Sea View
Room Details
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Guest Reviews
4.2/5
Very Good
60 reviews
Verified Reviews
Cleanliness4.1
Amenities4.1
Location4.4
Service4
Average for similar properties in Cancun
Most Mentioned
AI Summary
The accommodation provides diverse, plentiful breakfast and excellent customer service with friendly staff. Guests appreciate spacious, clean rooms and the ideal location near amenities and public transportation.
Ramroum Kenz
January 23, 2024
Itbwas good overall, location, beach was great.
However the food and restaurants at the hotel were average.
Rodney Mba
December 28, 2023
We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea
Guest User
August 9, 2023
This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.
Guest User
July 30, 2022
The hotel was clean and right in the middle of everything. The staff were very helpful and friendly. Will stay again!!
Juyeon
April 24, 2024
It was great!!
Orengo
August 2, 2022
Pros: Housekeeping does a great job of cleaning and maintaining rooms. Nice pools. Great location near hotel zone *****. Not far from public transport.
Cons: Food at the hotel is horrible. Water in bathroom not clean and has a funny smell. AC in room doesn’t cool. And too much seaweed on beach.
RojasJesus
May 18, 2022
The experience in this hotel was wonderful.! The services were nicest and the crew was incredible. I'll reserve again.
WILLIAM
March 30, 2022
Great location by hotel’s zone. Nice property facilities. Great breakfast variety.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Off-site
Snorkeling
Off-site
Sauna
Spa
Massage Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Billiards Room
Restaurant
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
Babysitting Services
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Taxi booking service
Car Rental
Business Services
Meeting Room
Postal Service
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Languages Spoken
Spanish
Food & Drink
Bar
Room Service
Snack Bar
Kiosk/ Convenience Store
Public Areas
ATM
Elevator
No Smoking in Public Areas
Smoking Area
Picnic Area
Garden
Health & Wellness
Billiards Room
Golf Course
Off-site
Hairdressing and Beauty Center
Massage Room
Sauna
Spa
Diving
Off-site
Beach Volleyball
Snorkeling
Off-site
Beauty and Makeup
Body Care
Windsurfing
Off-site
Activities
Game Room
Beach Umbrella
Cleaning Services
Laundry Service (On-Site)
Dry Cleaning
Additional charge
Ironing Service
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Kids' Club
Children's Meals Available
Children's Toys
Children's Desktop Game/ Jigsaw Puzzle
Children's Pool
Accessibility
Accessible Rooms Available
Safety & Security
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleA la carte, Buffet
Age
Fee
Adult
Buffet:US$ 1,166.95 (approx. MYR 5,177.15) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Number of Rooms: 497
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 2.6 mi (4.2 km) from La Isla Shopping Mall.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at Restaurante Ayami or snacks in the coffee shop/cafe. The hotel also offers room service. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy at Krystal Grand Cancun All Inclusive?
Typically, cancellations of Krystal Grand Cancun All Inclusive can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.
How much does it cost to stay at Krystal Grand Cancun All Inclusive?
Prices at Krystal Grand Cancun All Inclusive vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.
Are there airport shuttle services at Krystal Grand Cancun All Inclusive?
No, Krystal Grand Cancun All Inclusive does not offer airport transfer services.
What landmarks are close to Krystal Grand Cancun All Inclusive?
Krystal Grand Cancun All Inclusive is located in Cancun, close to landmarks such as Zona Hotelera Cancun, which is 180m from your search (straight-line distance).
Does Krystal Grand Cancun All Inclusive have a pool?
Yes, Krystal Grand Cancun All Inclusive has a swimming pool for guests to enjoy.
Does Krystal Grand Cancun All Inclusive provide breakfast?
Yes, guests staying at Krystal Grand Cancun All Inclusive can enjoy breakfast during their stay.
Breakfast option(s): American, Continental.
What time are check-in & check-out at Krystal Grand Cancun All Inclusive?
Krystal Grand Cancun All Inclusive check-in begins at 15:00. Check-out time is 12:00.
Are pets allowed at Krystal Grand Cancun All Inclusive?
No, pets are not permitted at Krystal Grand Cancun All Inclusive.