Citadines Croisette Cannes

We booked this apartment hotel through the Interval Getaway programme as usually the standard of accommodation is good. Not on this occasion. The unit was advertised by Interval as being suitable for 2-4 people. The amount of storage was limited and the lounge table could certainly not accommodate 4 people as it was impossible to position this number of chairs around the small table. In fact only one proper dining chair was provided. A further 2 folding chairs were in the wardrobe and the fourth chair was an arm chair. The unit was certainly not maintained- there was mould on the bathroom ceiling, there were bloodstains on the duvet and there was a hole in the wall by the front door. We complained and to be fair to the hotel we were offered the option of a different unit ( not available immediately as the hotel was fully booked) or complimentary breakfast. We opted for the breakfast and were glad to have selected this option as during our week long stay we overheard several other guests complaining about their room. What was most concerning however was that one day while we were out our room was unexpectedly serviced and my earrings, which I had left on the bedside table, were missing when I returned. In fact we were surprised to see that several of our belongings had been moved. According to the documentation provided by Interval the room was not going to be serviced during our stay and not expecting any one to enter the room, the earrings had not been locked away in the safe.Sarah on reception promised that the Head of Cleaning would investigate and contact me by email. However the hotel failed to respond to emails asking for an update. It seems the hotel management is not bothered that there is a thief on the loose. For this reason I would not recommend staying at this hotel.

very good hotel, we were very pleased! The embankment is within walking distance, grocery stores are nearby, and the hotel has convenient underground parking. The room was very clean and comfortable. Bathroom and toilet are separate, which is always good. The bed is comfortable and there is a folding sofa.

It was a pleasure to stay here! The receptionist was very kind and helpful! Close to everything important (though you have to cross a quite busy intersection to get places). I also learned to keep the water in the kitchen sink running a bit daily since otherwise there would be a weird smell. Last side note: the sound proofing isn‘t the best and you can hear others flush their toilet. Overall I felt very welcomed and as a female solo-traveler safe.

The photos of this hotel are a misrepresentation of reality. We came 40 minutes before check in at 3pm and the room was still not ready. Not to mention, when the receptionist gave us to key to go upstairs to our room, they were still cleaning and we heard the hotel manager telling the cleaning person “c’est dégustasse » multiple times which means it’s disgusting. Indeed once we entered the room, it was outdated and there were stains all OVER - even the curtains. I could not sleep thinking what kind of bodily stains there were on the bed. The mattress was not even protected correctly. This is just a BIG red flag. Avoid.

The check in process was very smooth and the staff in general are very helpful and pleasant. However, the rooms are really in a bad condition and the cleanliness of the room is sub par.

By far, I wish I was staying here during the Cannes Festival. I had to grab 1 night and then go to our corporate apartment as we all are attending the Cannes Film Festival. The room was amazing and I slept a good 8 hours strong. The Staff was incredible. Sarah at the front desk helped me with check-in at the AirBnB our company got, but in all honesty, I wish I could stay here insted. Thank you, Sarah, for being so nice, helpful, and keep that friendly smile.

My husband and I spent one week in a small apartment with a balcony in the Citadines in Cannes. It was very pleasant. The apartment had a small kitchen, a living room and bedroom. Very comfortable place to stay for the week. Large windows opened up to the street and there was a U Supermarket just up the street. This apartment hotel is steps from a main boulevard leading you to the poshest area of Cannes along the Croissette and about six blocks from the beach. Along the Croissette, all the luxury shops are there as well as a ****** and lots of nice restaurants. The shopping is limitless in that area. Yu will find great bakeries to get a fresh baguette every morning. The staff, kudos to Sarah, is very friendly and accommodating. The hotel has parking underground but spots tend to be tight. A block or two away, there is also a paid underground parking facility if the hotel one is booked. If you don't want to pick up groceries for your room, there is a continental breakfast served in the mornings for 12 euros. Nice people, clean, safe place, you can't go wrong with the Citadines Croissette in Cannes.