Oceangolf Guest House

Excellent hotel, very nice room, very nice place, very nice view. And most importantly, very nice manager: Simba. Trip.com made a mistake and allowed me to book a hotel room 22 minutes after the check in time closed, while I was on the phone, fighting with Trip.com support for a refund, Simba found out we were here from a neighbor. he rushed back to the hotel to check us in anyway. I would highly recommend this hotel to anybody 

We booked a family sleep over for a wedding on the 3rd of February 2024. First, we received a call that there was a double booking -- moments later we received feedback that all is sorted, and we have rooms -- keep in mind they charge R1 600 per room per day. I don't even know where to start. The bedding is old, and the pillow's is definitely not up to standard. The mirror is mounted to a wall and no plug nearby to do your hair. With all the lights on, the place is so dark that we struggle to see what we are doing! A clever person once says, “To see a candle’s light one must take it into a dark place.” There is no aircon with a heatwave of 39degrees! When we open the door of the fridge, water was running out of it (not just a little bit)! Our children slept in a game-room and a hat put over one camera eye! At some point the manager/owner open their door to take some supplies up (he forgot that they stuffed people in there for R1 600. Your rooms are a disgrace! when you charge people R1 600 per day surely the basics should be in good order and in place?? Instead of giving us rooms in such a bad state, why not be honest with us from the beginning when you realized your mistake, or why did you not recommend or find us a different place for our stay? or drop the pricing should we agree to stay in the rooms we got? Just a thought, I don't see the rooms we got on your website, I wonder why that is.?

I was told the place was overbooked and did not get my money back.

It was a nice place to stay. Staff was friendly.