Barceló Anfa Casablanca Reviews

Response from Property: Dear Darren , Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be simple, clean, and conveniently located near the main sights. We appreciate your compliments about our friendly staff and beautiful lobby.Regarding the noise from the Main Street, we apologize for any inconvenience this may have caused during your stay. We understand the importance of a peaceful night's sleep and will certainly look into ways to improve the soundproofing of our windows to minimize disturbances for our guests.Your comments regarding our service are valuable to us, and we apologize for any miscommunication regarding the umbrella request. We strive to provide exceptional service, and it's disappointing to hear that we fell short in this instance. Rest assured, we will address this with our reception team to ensure that we offer suitable alternatives and assistance to our guests, especially during inclement weather.We appreciate your constructive feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,

Response from Property: Dear Guest , Thank you very much for your kind feedback.We're delighted to hear that you found the room spacious and conducive for work, with a comfortable bed to ensure a restful stay. It's great to know that our buffet breakfast and lunch offerings met your expectations with their variety and taste. Your enjoyment of the bar and live music is much appreciated, as we strive to provide a relaxing atmosphere for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Nabila KHAZRI, Guest Experience Manager

Response from Property: Dear Guest,Thank you for sharing your opinion of your stay with us.We apologise if you were not informed of the minibar option before your arrival. We try to offer guests an easy booking alternative that is based on the most competitive price and then propose that they add any extra services they may require.We are, nevertheless, thrilled that you had a pleasant stay with us.We hope to see you again in the future. Kind regards,Nabila KHAZRI, Guest Experience Manager

Response from Property: Dear Guest,Thank you for taking the time to review your stay.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.We look forward to welcoming you back on a future occasion.Best wishes,Zineb BOUYA, Guest Experience Agent

Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We are sorry that you were not entirely satisfied with your stay. We are always open to suggestions on how we might further improve, please feel free to contact me with more information.Thank you for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Nabila KHAZRI, Guest Experience Manager

Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are pleased to hear you enjoyed your stay and found your room comfortable. A message of satisfaction from a recent guest is always a reward and incentive for our staff to continue with their efforts to uphold our high standards.We look forward to welcoming you back on a future occasion.Best wishes,Nabila KHAZRI, Guest Experience Manager

Response from Property: Dear Guest, Thank you very much for your kind feedback.We're thrilled to hear that the central location of our hotel contributed to the convenience of your visit, allowing easy access to the vibrant shopping district and iconic landmarks such as the Hassan II Mosque. It is gratifying to know that you found our hotel to be of great value and that the quality exceeded your expectations, reflecting our commitment to providing a memorable stay. We are also delighted that our efforts in maintaining the highest standards of cleanliness and service were recognized, ensuring your stay was comfortable and restful.We look forward to welcoming you back for another memorable experience.Best wishes,Nabila KHAZRI, Guest Experience Manager

Response from Property: Dear guest, thank you very much for taking the time to share your personal impressions of your stay at Barcelo Amfa Casablanca. We always welcome feedback as it allows us to continually improve the experience we create for our guests. Kind regards, Nabila Khazri Guest Experience ManagerBarceló Hotel Anfa Casablanca

Response from Property: I sincerely thank you for visiting Barcelona Anfa Casablanca Tavern. I am glad to see you. I am glad that you are here with me and I hope to welcome you again.

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and leaving valuable suggestions! We are very happy to add pleasant memories to your journey! We are very grateful for your praise for the overall service of our hotel! Providing guests with a high-quality and comfortable living environment and a home-like a**osphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept to make you feel the warmth of home here. Sincerely hope that you can stay again to feel our progress! I wish you a happy life and a smooth journey! Nabila KHAZRI, Guest Experience Manager

Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and leaving valuable suggestions! We are very happy to add pleasant memories to your trip! We are very grateful for your good comments on our hotel's overall service! To provide guests with a high-quality and comfortable living environment and a homely a**osphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept, so that you can feel the warmth of home here. I sincerely hope that you can stay again to feel our progress! I wish you a happy life and a smooth journey! Nabila KHAZRI, Guest Experience Manager

Response from Property: Dear guest, thank you very much for your positive rating! We are very pleased that you were satisfied with your stay with us and our service. You were sure to have a good start to the day with our delicious breakfast. We look forward to your next visit with us.Best regards,Nabila KHAZRI, Guest Experience Manager

Response from Property: Hello dear guests! It is our pleasure to serve you! Thank you for your stay! We are very happy to add pleasant memories to your trip! We are very grateful for your positive review of our hotel's overall service! Providing guests with a high-quality and comfortable living environment and a home-like stay a**osphere is our work purpose and unremitting pursuit! We will continue to uphold the warm and caring service concept to make you feel the warmth of home here. We sincerely look forward to your visit again and wish you a pleasant journey! Zineb BOUYA , Guest Experience Agent

Response from Property: Hello dear guests! Thank you very much for choosing to stay at our hotel! First of all, thank you very much for your affirmation of our service attitude! We always treat each of our guests with respect and equality. We will never tolerate a lack of respect for our guests or a friendly situation, and we apologize for any offense you feel! We also sincerely hope that when you feel unfriendly service, please report to the front desk or other staff immediately, and we will try our best to give you a satisfactory answer! We sincerely look forward to your visit again, we will offer you a better stay experience, and wish you a happy life! Nabila KHAZRI, Guest Experience Manager