Disappointing! We stayed for a few days and they were horrible!! We immediately encountered various problems. The first night we had to deal with bed mites, mosquitoes and various insects. Going down to reception we found the staff rude and without mosquito or insect spray!! Shabby food and always served cold by rude waiters. Even worse for the room! The only livable ones were the suites, in the others it was a nigh**are! The bathroom door was broken as was the air conditioner, the hairdryer didn't work (these things were fixed only after several recalls). The bed mattress was uncomfortable and not very clean, furthermore the position of the sockets was inconvenient for more people! one was next to the bed and one in the bathroom!!!! The light in the bathroom was so dim that we practically showered in the dark, and toilet paper was never replenished. We noticed the lack of safes!!! During the day we left the closed suitcases in the room and when we returned the room was dirty and we found the suitcases open (luckily we had no valuables in the suitcases). It would have been handy to have a second key since without it you were completely in the dark!! From the other rooms you could hear everything, so it was impossible to have privacy or rest! The overall service was good apart from one of the managers who often and repeatedly responded poorly to our requests. Not recommended sorry!!!!
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